Skip to main content
Participant
June 3, 2022
Question

Unable to install CAMERA RAW 13.1 to Elements

  • June 3, 2022
  • 2 replies
  • 162 views

Hello, I hope someone can help. I am currently running Elements 2021 which is the most up to date verson of 2021. I have then downloaded Camera RAW 13.1 as currently I have 13.0 and this cannot read my files from a Nikon Z6ii. I can download it and install it and it tells me I have installed it succesfully, yet when I reload Elements 2021 the Camera RAW version is still the previous version 13.0

I am running a MacBook Pro 15inch 2017. (Version 12.4)

If anyone can assist me I would be forever grateful. I only updated to Elements 2021 (from 2017) so I could view my images on my Z6ii but as I haven't been successful in updating Camera RAW since I purchased it and therefore feel it's been a waste of money to upgrade. And now this is my last hope.

This topic has been closed for replies.

2 replies

Jeff Arola
Community Expert
Community Expert
June 3, 2022

If you follow the directions here you should be able to install either camera raw 13.1 or 14.3

https://helpx.adobe.com/photoshop-elements/kb/camera-raw-update-not-available.html

Azzie PSAuthor
Participant
June 4, 2022

Thank you for the instructions but I'm not technical at all and I am not sure how to do step 7 onwards. Is there a video to show me how to do this anywhere. 

Regards, AC

TheDigitalDog
Inspiring
June 3, 2022
Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"