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Participating Frequently
November 4, 2023
Answered

Unable to open Canon 5D Mk3 Raw files in Camera Raw 6.7

  • November 4, 2023
  • 4 replies
  • 956 views

Hello averyone,

i am not a young photographer but i do love my photoshop. My husband and i run side by side computer systems with every spec the same.

We run  photoshop version CS5 on both systems. His can open his Camera raw 6.7 version without problem and see his Canon 5d Mk3 files in raw but mine does not... 

when i try to update raw or bridge it comes up saying error n ot able to do for some reason.

is there a way i can take the version of his Camera raw 6.7 and install it onto my sytstem?

i do notice that my camera raw version is not the same as his...

If not where can i get it from.. online is useless as all ADOBE want from me is my monthly subscription which i just do not have the money for. I already own CS5 which does everthing i need it to do beautifully, 

thank you for your help to an old lady.. 🙂

This topic has been closed for replies.

4 replies

Jeff Arola
Community Expert
Jeff ArolaCommunity ExpertCorrect answer
Community Expert
November 5, 2023
Participating Frequently
November 5, 2023

woo hoo.. it worked.. i am so happy.. than kyou than kyou thank you....thank you...

 

Jeff Arola
Community Expert
Community Expert
November 5, 2023

Heather,

 

Actually camera raw 6.7 should open those files, only Adobe left that off the camera raw camera compatibilty list.

 

If in photoshop cs5 you go to Help>About Plugins and click Camera Raw, what version does it say?

(on a mac Photoshop>Help>About Plugins)

 

What operating system are you using?

Participating Frequently
November 5, 2023

it says 6.4.1

John Waller
Community Expert
Community Expert
November 4, 2023
quote

We run  photoshop version CS5 on both systems. His can open his Camera raw 6.7 version without problem and see his Canon 5d Mk3 files in raw but mine does not... 

 

The 5D Mk3 required Camera Raw 7.1 or later so Raw 6.7 is not opening those Raw files.

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

 

Click to enlarge

 

Need to know more about the workflow he's using to open those Raw files.

 

Does he convert to DNG first?

 


when i try to update raw or bridge it comes up saying error n ot able to do for some reason.🙂

 

CS5 is only compatible with Camera Raw up to version 6.7. If you've already got 6.7 installed then no further updates are available. But that won't stop you from opening 5D Mk3 Raw files. Convert them to DNG first using the free Adobe DNG converter. Then open the converted DNG files (not the Mk3 Raw files) in CS5.

https://helpx.adobe.com/camera-raw/digital-negative.html

Participating Frequently
November 5, 2023

nothing like that. he just chooses "open in Camera Raw" and this is what pops up... ready to edit..

Participating Frequently
November 5, 2023

mine does not do this at all but my adobe bridge does not show camera raw version at all.. i wanted to see if i could use his camera raw file and install it on my computer.. i though this might be the best way to get around my system not opening the CR2 files..

 

kglad
Community Expert
Community Expert
November 4, 2023

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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