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chipt162
chipt162
Inspiring
October 24, 2018
Answered

Unable to open RAW files

  • October 24, 2018
  • 1 reply
  • 1493 views

I just loaded PSE 9 onto a Windows 10 pc, and I cannot open RAW files.  (I had this issue before, and was able to fix it by downloading a Camera raw update, ver 6.5.)

I have camera raw 6.1 currently installed.  I have downloaded the camera raw 6.5 update several times now, but it is not updating.  Any suggestions?  ( I am reloading PSE 9 on the same pc on which I initially had this issue due to inability to access any of the help menus, which is still not working.  At this point, if I can restore the ability to edit raw files, I'll cut my losses and be happy.)

Thank you for any help!

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    Correct answer chipt162

    While working on a separate issue, I downloaded Application Manager Version 10, and was able to successfully update the Camera Raw plugin to version 6.5.  I am now once again able to edit raw files. 

    1 reply

    chipt162
    chipt162AuthorCorrect answer
    Inspiring
    October 25, 2018

    While working on a separate issue, I downloaded Application Manager Version 10, and was able to successfully update the Camera Raw plugin to version 6.5.  I am now once again able to edit raw files. 

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