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merryfield1
Participant
November 17, 2018
Answered

Updated Camera Raw 11 installed but photoshop & Bridge PS6 not enabling

  • November 17, 2018
  • 1 reply
  • 927 views

I have Cannon CR2 files that I'm trying to open in Raw, but I get the standard error message--make sure you have the latest Camera Raw update. I've already downloaded and installed Camera Raw 11. When I open photoshop and look at Camera Raw properties in plug ins, it says 9.1.

I'm sure there is an easy and obvious solution that I'm not seeing.

    This topic has been closed for replies.
    Correct answer JP Hess

    If you are using Photoshop CS6 then Camera Raw 9.1.1 is the latest version of Camera Raw you will be able to use. If the raw files are from a newer camera that isn't supported by that version of Camera Raw, then your alternative would be to download the free DNG converter and convert the images to DNG files and open those files in Camera Raw 9.1.1.

    1 reply

    JP Hess
    JP HessCorrect answer
    Inspiring
    November 17, 2018

    If you are using Photoshop CS6 then Camera Raw 9.1.1 is the latest version of Camera Raw you will be able to use. If the raw files are from a newer camera that isn't supported by that version of Camera Raw, then your alternative would be to download the free DNG converter and convert the images to DNG files and open those files in Camera Raw 9.1.1.

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