Skip to main content
mickw20391023
mickw20391023
Participant
April 5, 2018
Question

updated lightroom and Ps CC. ??##**

  • April 5, 2018
  • 1 reply
  • 441 views

I've just updated Photoshop CC and lightroom on my PC and now I cant open RAW files, PS crashes any ideas out there?

This topic has been closed for replies.

1 reply

D Fosse
Community Expert
D FosseCommunity Expert
Community Expert
April 5, 2018

Buggy video driver version. Adobe updates tend to include newer error-checking code.

In the meantime, go to Camera Raw Preferences and uncheck "Use Graphics Processor".

    mickw20391023
    mickw20391023Author
    Participant
    April 5, 2018

    Thanks for the quick reply. i have done as you  suggested with no change in the fault...I have just tried going back to other versions in creative cloud with no luck there either. I went back as far as CC2017 18.1.2 . with and without graphics processor..

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices