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Participant
March 8, 2021
Question

When I open my camera raw the dialogue page is all black on a MacBook with the M1 processor

  • March 8, 2021
  • 4 replies
  • 1520 views

I 've changed my laptop for à macbbok M1 and since then When I open my camera raw the dialogue page is all black? I can't see anything except "open the image" "cancel" button...

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4 replies

Participant
May 15, 2022

Same problem here. Any solution/workaround?

TheDigitalDog
Inspiring
March 8, 2021

First, try disabling GPU in the preferences (Preformance). Any better?
If not, recalibrate and build a new ICC profile, the old one might be corrupted.
If you are using software/hardware for this task, be sure the software is set to build a matrix not LUT profile, Version 2 not Version 4 profile.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Chuck Uebele
Community Expert
Community Expert
March 8, 2021

Moved to the Camera Raw forum, from the Photoshop forum.

Akash Sharma
Legend
March 8, 2021

Hi there,

 

Sorry that the Camera Raw interface remains black when you open an image on your MacBook with the M1 processor.

 

Which version of Photoshop and Camera Raw are you using? Also, what is the version of macOS on your computer?

 

Do you notice similar problem with Photoshop as well? Also, does the problem occurs only with RAW images?

 

It might well be an issue linked with graphics processor. Would you mind checking the steps mentioned in this article https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html#Troubleshooting and let us know if that helps?

 

Thanks,

Akash

Participant
June 6, 2022

same problem , MAC BOOK PRO M1 , photoshop 2019 , version of my mac = Monterey

Jeff Arola
Community Expert
Community Expert
June 6, 2022

Yes upgrade to the latest photoshop version 2022 using the creative cloud desktop application.