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fricc
Participating Frequently
October 11, 2018
Answered

White Balance Problems with Fujifilm X-T3 And Adobe DNG Converter 11

  • October 11, 2018
  • 3 replies
  • 4902 views

I was eager to try out the new Adobe DNG Converter 11 — which supports RAW files from my new Fujifilm X-T3.

After importing the converted RAF -> DNG files in Lightroom Classic CC 7.5, I see that the white balance values of the files are completely out of the usual range of values: the "As Shot" default White Balance setting looks OK, but the tint correction is a very large number (i.e.: 77, for an ordinary daylight exposure). If I use any of the WB presets (Daylight, Cloudy, ...) the image turns very green. Something seems to be wrong with the converted files...

Thanks for your help,

- Fabio

This topic has been closed for replies.
Correct answer ccastleb

Hello Fabio,

Thank you for reporting this. We are aware of this bug and it will be addressed in a future release. Apologies for the inconvenience.

Regards,

- Chris

3 replies

T
tobiasb2287677
Participant
December 20, 2018

Hi I got a very similar issue with the nikon z6 files. As Adobe lightrioom still doesn

t support nikon z6 RAW (NEF) files i have to convert them with adobe dng converter but the files look absolutely horrible in lightroom and have either a very intense green or pink tint. The only way i can fix it is to copy paste settings from another image. PLEASE FIX. Adobe you are losing clients all my other photo editing programs already support nikons NEF files and yet you are by far the most expensive.

F
friccAuthor
Participating Frequently
October 16, 2018

Lightroom 8.0 has the same issue, btw...

pericleselgreco
pericleselgreco
Participating Frequently
October 17, 2018

I can attest that indeed the same issue applies to Lightroom CC Classic v 8.0. I installed it yesterday and noticed the same. Hope this is fixed soon. Be good if Adobe would issue a communication on this.

JP Hess
JP Hess
Inspiring
October 19, 2018

I believe the problem has been acknowledged, and the engineers are working on it. I don't know why, but Fuji raw files seem to impose an extra challenge. Adobe will never indicate when a fix will be provided. This is an issue that will be fixed when it is fixed. That is the "standard" Adobe approach.

    ccastleb
    Adobe Employee
    ccastlebCorrect answer
    Adobe Employee
    October 11, 2018

    Hello Fabio,

    Thank you for reporting this. We are aware of this bug and it will be addressed in a future release. Apologies for the inconvenience.

    Regards,

    - Chris

      F
      friccAuthor
      Participating Frequently
      December 11, 2018

      I just tried Lightroom 8.1, hoping that you guys would have fixed the issue, but apparently the WB bug is still there...

      ccastleb
      Adobe Employee
      ccastleb
      Adobe Employee
      December 11, 2018

      It may be that you have settings applied to some of your images, and Lr is honoring the settings, including the previous versions of the color profiles that had the white balance bug. For camera matching profiles, you should be able to apply any of the "v2" versions that include the bug fix. For the Adobe Raw color profiles (e.g. Adobe Color, Adobe Landscape), the corrected profiles are based off the "v2" version of Adobe Standard. Once Adobe Standard v2 has been applied, the other Adobe Raw color profiles will be corrected.

      Regards,

      - Chris

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