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Participant
August 22, 2018
Answered

Why did DNG converter stopped recognizing my .CR2 files?

  • August 22, 2018
  • 1 reply
  • 480 views

Hi, I have been using DNG converter for some time and I just received my camera back from Tamron where they were debugging a lens issue. The issue was fixed, but now DNG converter only shows the grey'ed out file names and cannot be converted. I tried upgrading to the latest version of DNG converter, which didn't help either. Tamron says they didn't change anything on the camera, only used it to calibrate the lens focus. The raw files are OK, as they display on the camera back and also can be loaded into Apple Photos. I want to be able to use the raw images in the Adobe product suites as I have been doing. I just tried converting a CR2 file from several months ago, and it too now is greyed out, so I don't think it's a change to the camera, but to my compute environment? Thoughts?

Camera is Canon 7D Mark II, firmware 1.1.2

iMac OS 10.13.6

Thanks,

    Ed

    This topic has been closed for replies.
    Correct answer edg63596154

    Never Mind! I was looking at the files, but forgot the folder selection only and go down into the files. It is working properly.

    1 reply

    edg63596154AuthorCorrect answer
    Participant
    August 22, 2018

    Never Mind! I was looking at the files, but forgot the folder selection only and go down into the files. It is working properly.