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P
PossAbilties
Participant
May 18, 2021
Question

Camera

  • May 18, 2021
  • 1 reply
  • 175 views

Im hoping someone can help. I have downloaded the Beta version, gave permissions for the camera, mic etc.. but still being presented with this error. If anyone has any advice that would be great. 

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1 reply

L
Leah5CD1
Participant
May 18, 2021

Hi, responded in your other post but in case you don't see it... don't worry just click the three little lines next to 'camera and microphone' and make sure your primary camera is selected. For some reason it was trying to look for camtwist for me. Hope this helps - have fun

G
Adobe Employee
gheller
Adobe Employee
May 19, 2021

A little more background on what is happening here:

Camtwist registers itself with the operating system as a webcam.  So when Ch goes to get the list of available cameras it shows up the same as the built-in camera on your laptop.  Until you make a camera selection in Ch it is possible Ch might select Camtwist by default.

So in this case you just need to select your camera preference as Leah5CD1 suggested.

 

 

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