Cannot print - Creating Adobe PDF form's Document Name field blank

A client is using a program I wrote and after updating to the latest version of Adobe they can no longer print.  What happens is in the "Creating Adobe PDF" form appears, but it never progresses.  Also worth noting is that the "Document Name" combobox is blank.

I am not sure why printing to all other PDF printers like CutePDF, Microsoft Print to pdf, and AcroPlot Matrix printing all work, but Adobe is not.

Any guidance is appreciated.