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June 16, 2016
Question

I have admin privilege in my website login but i can't edit the source code(I can't see the menus in Site Manager except web form and system e-mails). Actually user cant submit the contact us form in my web app(404 error came after submitting the for

  • June 16, 2016
  • 4 replies
  • 748 views

I have admin privilege in my website login but i can't edit the source code(I can't see all the menus in Site Manager except web form and system e-mails). Actually user cant submit the contact us form in my web app(404 error came after submitting the form). I have to fix this issue asap please help me out.

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    4 replies

    Rob Hecker2
    Legend
    July 6, 2016

    404 error came after submitting the form

    Your contact form will have a form tag--something like this:

    <form action='sendemail.php' method='post>

    . . .

    </form>

    In the above, "sendmail.php" is the script (file) that receives and processes the form. The fact that you are getting a 404 indicates that the script is missing or in the wrong place.

    I have admin privilege in my website login but i can't edit the source code

    I don't understand what you are saying here. You have admin privilege to the server account and you can't edit the code using the file manager in cPanel or some other account access tool? Or you can't see the remote server files and directories in Dreamweaver?

    Nancy OShea
    Community Expert
    Community Expert
    June 19, 2016

    For scripting contact forms, you might get better help from the Coding Corner Forum.

    This is a Forum Lounge.  There is no tech support available here.

    Nancy O.

    Nancy O'Shea— Product User & Community Expert
    Sheena Kaul
    Community Manager
    Community Manager
    June 16, 2016

    Hi,

    Please specify the application you are using.

    Regards,

    Sheena

    Szalam
    Community Expert
    Community Expert
    June 16, 2016

    What Adobe app(s) are you using?