I purchased and downloaded Photoshop Elements and am trying to install, but the screen keeps asking for my serial number. I try to put in the number but get no result. I don't want Creative Cloud or anything else except PSE13. How do I install?

Forum|Forum|10 years ago
September 3, 2015
2 replies
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I purchased and downloaded Photoshop Elements 13, no Cloud involved. I just want Elements 13, but cannot install. The screen keeps asking me to input my serial number but it will not allow me to input the number. What do I do? And I repeat, I don't want to subscribe to Creative Cloud or any other tangent service.

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sinious

Legend

I've seen numerous people report Adobe Chat helped resolve their serial number issues in around ~10 minutes. I'd highly suggest you head there and chat with them for a few minutes and they should have you resolved:

Contact Customer Care