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August 8, 2016
Question

While combining the PDF using c# application after the combining process is completed and the acroapp object is trying to exit we get the adobe not responding error.This comes once only in a day.The error event log is given below

  • August 8, 2016
  • 0 replies
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While combining the PDF using c# application after the combining process is completed and the acroapp object is trying to exit we get the adobe not responding error.This comes once only in a day.The error event log is given below

Log Name:      Application

Source: Application Error

Date: 8/5/2016 3:40:28 AM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User: N/A

Computer: XXXXXXXX

Description:

Faulting application name: Acrobat.exe, version: 15.6.30119.36332, time stamp: 0x56740a62

Faulting module name: ntdll.dll, version: 6.3.9600.18233, time stamp: 0x56bb4e1d

Exception code: 0xc0000374

Fault offset: 0x000e6054

Faulting process id: 0x1040

Faulting application start time: 0x01d1eeec9f1de821

Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat.exe

Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

Report Id: e0834b9f-5adf-11e6-8116-005056ae14c2

Faulting package full name:

Faulting package-relative application ID:

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

<Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2016-08-05T07:40:28.000000000Z" />

<EventRecordID>145906</EventRecordID>

<Channel>Application</Channel>

<Computer>XXXXXX</Computer>

    <Security />

  </System>

  <EventData>

    <Data>Acrobat.exe</Data>

    <Data>15.6.30119.36332</Data>

    <Data>56740a62</Data>

    <Data>ntdll.dll</Data>

    <Data>6.3.9600.18233</Data>

    <Data>56bb4e1d</Data>

    <Data>c0000374</Data>

    <Data>000e6054</Data>

    <Data>1040</Data>

    <Data>01d1eeec9f1de821</Data>

    <Data>C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat.exe</Data>

<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>

<Data>e0834b9f-5adf-11e6-8116-005056ae14c2</Data>

    <Data>

    </Data>

    <Data>

    </Data>

  </EventData>

</Event>

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