Adobe ColdFusion 2023 Offline Activation Error

Question

Hello,I am unable to activate our server.  I am working in a closed environment and must use offline activation.  I followed the process found here - https://coldfusion.adobe.com/2024/02/cf2023-offline-activation/.  After running the generate request file, I get an error on the response page Detail[empty string]ErrNumber0MessageVariable PATH is undefined.StackTracecoldfusion.runtime.UndefinedVariableException: Variable PATH is undefined. at coldfusion.runtime.CfJspPage._get(CfJspPage.java:360) at coldfusion.runtime.CfJspPage._get(CfJspPage.java:334) at coldfusion.runtime.CfJspPage._get(CfJspPage.java:321) at coldfusion.runtime.CfJspPage._autoscalarize(CfJspPage.java:2440) at coldfusion.runtime.CfJspPage._autoscalarize(CfJspPage.java:2402) at cflicense2ecfc1132610686$funcGENERATEOFFLINEACTIVATIONREQUEST.runFunction(/CFIDE/adminapi/license.cfc:215) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:629) at coldfusion.runtime.UDFMethod$ReturnTypeFilter.invoke(UDFMethod.java:559) at coldfusion.runtime.UDFMethod$ArgumentCollectionFilter.invoke(UDFMethod.java:522) at coldfusion.filter.FunctionAccessFilter.invoke(FunctionAccessFilter.java:95) at coldfusion.runtime.UDFMethod.runFilterChain(UDFMethod.java:469) at coldfusion.runtime.UDFMethod.runFilterChain(UDFMethod.java:444) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:316) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:975) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:696) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:503) at coldfusion.runtime.CfJspPage._invoke(CfJspPage.java:4142) at coldfusion.runtime.CfJspPage._invoke(CfJspPage.java:4105) at cfgenerate_request_file2ecfm1412217856.runPage(D:\www\ColdFusion\cfusion\wwwroot\generate_request_file.cfm:10) at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:257) at coldfusion.tagext.lang.IncludeTag.handlePageInvoke(IncludeTag.java:749) at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:578) at coldfusion.filter.CfincludeFilter.invoke(CfincludeFilter.java:65) at coldfusion.filter.ApplicationFilter.invoke(ApplicationFilter.java:613) at coldfusion.filter.RequestMonitorFilter.invoke(RequestMonitorFilter.java:43) at coldfusion.filter.MonitoringFilter.invoke(MonitoringFilter.java:40) at coldfusion.filter.PathFilter.invoke(PathFilter.java:162) at coldfusion.filter.IpFilter.invoke(IpFilter.java:45) at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:97) at coldfusion.filter.ClientScopePersistenceFilter.invoke(ClientScopePersistenceFilter.java:28) at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:38) at coldfusion.filter.NoCacheFilter.invoke(NoCacheFilter.java:60) at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38) at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22) at coldfusion.filter.CachingFilter.invoke(CachingFilter.java:62) at coldfusion.CfmServlet.service(CfmServlet.java:231) at coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet.java:311) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:209) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at coldfusion.monitor.event.MonitoringServletFilter.doFilter(MonitoringServletFilter.java:46) at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:47) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:167) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:492) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:373) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:399) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:926) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1791) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.base/java.lang.Thread.run(Thread.java:833)      I also have the following message in the coldfusion-out.log:Error [http-nio-8500-exec-6] - Offline activation is not allowed for the specified serial key. How do I activate this license?

pattyb4488 · Accepted Answer

Yes, an email has already been sent.  Thank you.Adobe support was able toresolve the issue.  A new serial number was provide.

Charlie Arehart · Answer

While someone else may recognize the error and a solution, if not then you will want to direct this question by email to cfinstal@adobe.com. They should be able to help.

Also, I'll ask (about the second error): are you in fact using a cf2023 license? Sometimes people try using an older license for some reason.

Detail	[empty string]
ErrNumber	0
Message	Variable PATH is undefined.
StackTrace	coldfusion.runtime.UndefinedVariableException: Variable PATH is undefined. at coldfusion.runtime.CfJspPage._get(CfJspPage.java:360) at coldfusion.runtime.CfJspPage._get(CfJspPage.java:334) at coldfusion.runtime.CfJspPage._get(CfJspPage.java:321) at coldfusion.runtime.CfJspPage._autoscalarize(CfJspPage.java:2440) at coldfusion.runtime.CfJspPage._autoscalarize(CfJspPage.java:2402) at cflicense2ecfc1132610686$funcGENERATEOFFLINEACTIVATIONREQUEST.runFunction(/CFIDE/adminapi/license.cfc:215) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:629) at coldfusion.runtime.UDFMethod$ReturnTypeFilter.invoke(UDFMethod.java:559) at coldfusion.runtime.UDFMethod$ArgumentCollectionFilter.invoke(UDFMethod.java:522) at coldfusion.filter.FunctionAccessFilter.invoke(FunctionAccessFilter.java:95) at coldfusion.runtime.UDFMethod.runFilterChain(UDFMethod.java:469) at coldfusion.runtime.UDFMethod.runFilterChain(UDFMethod.java:444) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:316) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:975) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:696) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:503) at coldfusion.runtime.CfJspPage._invoke(CfJspPage.java:4142) at coldfusion.runtime.CfJspPage._invoke(CfJspPage.java:4105) at cfgenerate_request_file2ecfm1412217856.runPage(D:\www\ColdFusion\cfusion\wwwroot\generate_request_file.cfm:10) at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:257) at coldfusion.tagext.lang.IncludeTag.handlePageInvoke(IncludeTag.java:749) at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:578) at coldfusion.filter.CfincludeFilter.invoke(CfincludeFilter.java:65) at coldfusion.filter.ApplicationFilter.invoke(ApplicationFilter.java:613) at coldfusion.filter.RequestMonitorFilter.invoke(RequestMonitorFilter.java:43) at coldfusion.filter.MonitoringFilter.invoke(MonitoringFilter.java:40) at coldfusion.filter.PathFilter.invoke(PathFilter.java:162) at coldfusion.filter.IpFilter.invoke(IpFilter.java:45) at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:97) at coldfusion.filter.ClientScopePersistenceFilter.invoke(ClientScopePersistenceFilter.java:28) at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:38) at coldfusion.filter.NoCacheFilter.invoke(NoCacheFilter.java:60) at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38) at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22) at coldfusion.filter.CachingFilter.invoke(CachingFilter.java:62) at coldfusion.CfmServlet.service(CfmServlet.java:231) at coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet.java:311) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:209) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at coldfusion.monitor.event.MonitoringServletFilter.doFilter(MonitoringServletFilter.java:46) at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:47) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:167) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:492) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:373) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:399) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:926) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1791) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.base/java.lang.Thread.run(Thread.java:833)

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