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Russ Ortisi
Russ Ortisi
Inspiring
February 6, 2018
Answered

After installing API Manager on it's own server, I am unable to login

  • February 6, 2018
  • 1 reply
  • 465 views

I have installed and uninstalled 3 times to no avail. I know I am using the correct user/pass but when I click "login" it just sits. No error message, no "incorrect password" message or anything of the sort. It just doesn't do anything.

I have followed everything I could find on how to install and it doesn't seem too complicated, but something isn't working and my googling isn't finding anyone else with this issue. It's possible that it's not working because I do not have CF installed in this VM, but my plan was to keep the API manager on it's own server. I haven't seen anything that says it needs to be on the same VM, but I don't know what else it could be.

I am running Windows Server 2016.

This topic has been closed for replies.
Correct answer Priyank Shrivastava.

I tried looking at the console. No error messages or warnings. It just doesn't do anything.


Hi,

Browser(IE) within the server has security enabled. Thus, it has issues with login into the portal because of Javascript.

Thanks,

Priyank

1 reply

Priyank Shrivastava.
Community Manager
Priyank Shrivastava.Community Manager
Community Manager
February 6, 2018

Hi,

Can you please go to this location C:\ColdFusion2016APIManager\conf and open the password.properties and add a new password under adminpassword= and restart API Manager.

Try to login again.

Thanks,

Priyank Shrivastava

Thanks, Priyank Shrivastava
Russ Ortisi
Russ OrtisiAuthor
Inspiring
February 6, 2018

I had tried this on an earlier attempt to no avail, but since you suggested it I tried it again. I'm getting the same behavior, though. It doesn't do anything after clicking the button.

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