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July 20, 2026
Question

Any solution for this topic https://community.adobe.com/questions-582/coldfusion-api-manager-cannot-access-cf-discovery-server-after-ssl-setup-274893?.

  • July 20, 2026
  • 1 reply
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I’m trying to import REST services from a ColdFusion 2023 server into ColdFusion API Manager. The same process works with other ColdFusion versions, but this error occurs: CFDiscoveryPortalServiceImpl - Error retrieving available REST services

    1 reply

    Charlie Arehart
    Community Expert
    Community Expert
    July 20, 2026

    Without more detail (and not having tested things myself), I’ll still share a few thoughts that may help you or future readers.

    1) I’d suspect it could very easily be because CF2023 uses Java 17 (and Tomcat 9), while the CF API Manager for CF2025 and 2023 both use Java 8 (specifically 1.8.0_361, which is from Jan 2023).

    Various aspects of change change over time. Had you considered updating that Java used by the API Manager, to a more recent update of Java 8? They come out quarterly (yes, even old Java 8, as well as 11, 17, 21, and 25, which are all still updated by Oracle), and in fact there will be one tomorrow (they are scheduled). You’ll see my blog post on it with all my past posts on Java updates.

    2) And going to something said in that other post, it could well be about about the certificates (as they indicated they’d changed the CF built-in web server to use https). But it’s also possible that the other person imported that cert into the wrong place: they should have imported it into the lib/security/cacerts of the jvm that the API Manager is using. That’s indicated in jvm.config file in the ColdFusion2023APIManager\bin folder.

    3) You haven’t said if you are indeed using the CF 2023 API Manager. Are you? Or might you be trying to reach CF2023 from the API Manager of CF2021 or earlier? That could/should work, but could have its own issues.

    4) More specifically, are you indeed also trying to reach URLs in CF as served via the CF built-in web server (which serves also the CF Admin), such as at port 8500?  

    5) And did you also change that CF built-in web server to use https, as that other person had? If you did neither of those, then certificates (point 2 above, and from that other forum thread) are not the issue for you. (I had not seen their post from 5 years ago until now. I’ll hold off writing to them while we wait to see how things go with you.)

    6) And while I have not done this (so as to be able to inform you specifically), I would think that something somewhere in logs under the CF API Manager should be logging more detail about the failed call to the CF web server/rest API. See especially those in ColdFusion2023APIManager\logs. Let us know if you see anything (or not).

    7) And if it somehow there is nothing, I’ll note that it’s possible that using a tool to dig into that could help, with either end: I prefer FusionReactor, which offers a free 14-day trial. You could use that to watch both the API Manager call OUT and the CF receipt of the call IN.

    8) Finally, I could help you do all the diagnosis above, perhaps resolving this in less than a half hour, if you may be open to a shared desktop consulting session. For more on my rates, approach, satisfaction guarantee, online calendar, email, phone, and more, see the consulting page at carehart.org.

    9) But clearly I’ve offered what I have above so that you may be able to help yourself. (I had time to offer that. I cannot commit to offering time to try to setup the calls to test things, though perhaps someone else may. Your answers to some of the questions above should help them as much as me and you.)

    /Charlie (troubleshooter, carehart. org)