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October 17, 2013
Question

Can not make any change inside ColdFusion 10 Admin

  • October 17, 2013
  • 3 replies
  • 2850 views

I installed 64-bit ColdFusion 10 on a  64-bit Windows 2008 R2 server.  I got error " There was an error accessing this page.  Check logs for more details." after I clicked "Submit Changes" when I tried to change JVM Heap Size, request tunning, setting up mail server, etc.  It doesn't let me to change anything.  I saw the following errors in the logs.

coldfusion-out.log:

Oct 17, 2013 16:59:37 PM Information [ajp-bio-8012-exec-9] - An error occurred while fetching element from authcache.

Oct 17, 2013 16:59:42 PM Information [ajp-bio-8012-exec-1] - Session rotated successfully.

Oct 17, 2013 16:59:42 PM Information [ajp-bio-8012-exec-1] - User admin logged in.

Oct 17, 2013 16:59:57 PM Warning [ajp-bio-8012-exec-6] - There was an error while verifying the token. Either the session timed out or un-authenticated access is suspected.

application.log

"Information","ajp-bio-8012-exec-1","10/17/13","16:59:42",,"Session rotated successfully."

"Warning","ajp-bio-8012-exec-6","10/17/13","16:59:57","CFADMIN","There was an error while verifying the token. Either the session timed out or un-authenticated access is suspected."

Please advise!

    This topic has been closed for replies.

    3 replies

    Charlie Arehart
    Community Expert
    Community Expert
    April 10, 2014

    @wang, about your issue of finding certain operations in the Admin give you the error, "There was an error accessing this page, check logs for more details.", there is indeed a workaround for that issue.

    Basically, it's a duplicate cookie problem for the CF session cookie(s). There are in fact a few solutions to that, and I discuss the problem and those workarounds in a blog entry I just created:

    'CF911: Solving problem in #ColdFusion Admin getting "error accessing this page" on certain actions'

    http://www.carehart.org/blog/client/index.cfm/2014/4/10/CF_Admin_error_about_error_accessing_this_page

    Hope that may help you and other readers here.

    /Charlie (troubleshooter, carehart. org)
    Legend
    October 28, 2013

    What web browser are you using to load the CF Admin? Internet Explorer sometimes causes this. Try using Chrome to access CF Admin. Also, see this thread: http://forums.adobe.com/thread/1145426

    Participating Frequently
    October 28, 2013

    Try using the ip address of the admin box. Ex http://[yourIPaddress here]/CFIDE/administrator/index.cfm