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Jay999999999999999
Known Participant
December 6, 2012
Question

CF 10 very slow

  • December 6, 2012
  • 2 replies
  • 4146 views

I have a Windows 2003 SP2 IIS 6.0 32 bit server Dell 2850 4 G RAM - as a test platform.

I was running CF9 standard normally on the server with good page performance.

I installed CF10  standard (Plus the mandatory update) on the server and now the admin screen and all web pages take over 30 sec to load.

Task manager shows mostly idle at 99%  - Single NIC active with a single IP address in use.

I remove cp10 and restarted cf9 and the performance is back to normal.

Ideas? 

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    2 replies

    Charlie Arehart
    Community Expert
    Community Expert
    December 11, 2012

    Jay, to be clear, no, it’s not normal that CF10 pages should be that slow, and there’s no known “bug” that would explain it. I’d suspect instead an IIS configuration problem. I can think of a couple possibilities. Here’s something to try to pinpoint the problem:

    What if you create a new IIS site with a new document root? Is a CF page put in there still slow?

    /charlie

    /Charlie (troubleshooter, carehart. org)
    Legend
    December 6, 2012

    Once mandatory update is on you should apply update 5.

    Windows with iis then I guess CF10 is using tomcat iis connector. Given update 5 applied you should remove the webserver and add it again using CF WSCONFIG tool to apply an updated tomcat iis connector - isapi_redirect.dll .

    Even with the CF10 update 5 and connector applied you may do well to tune the tomcat AJP13 protocol (server.xml file) and connector (workers.properties).

    Other than those suggestions any warnings errors in logs:
    -isapi_redirect.log
    -coldfusion-out.log
    -coldfusion-event.log
    -metrics.log (if cf metrics logging is enabled)

    HTH, Carl.

    Jay999999999999999
    Known Participant
    December 7, 2012

    Thanks for the reply -- I tried to update with the CF10 Admin update but the event timed out - is there a download url I could use to download update 5? 

    How do I "Remove the web server"?  is this the IIS webserver or Tomcat ?? 

    TIA Jay

    Legend
    December 9, 2012

    Jay couple things.

    Update fails to download:

    Not sure what is going on with the update timeout.

    Anything mentioned in CFadmin > Debugging & Logging > Log Files > perhaps update log?

    If you go Server Update > Updates > Download install later does the CF10\cfusion\hf-updates\hotfix_005.jar  file download?

    Does not appear one can download (probably security reasons) the update from http://www.adobe.com/go/coldfusion-updates. Perhaps if you install CF10 + mandatory on your desktop / notebook and perform the CF10 update download then copy the hotfix_005.jar to the server?

    WSCONFIG:

    "Web Server Configuration Tool" is normally in Adobe program group from Windows Start button. Else can be run from CF10\cfusion\runtime\bin\wsconfig.exe. You may need to run as administrator.

    HTH again, Carl.