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Charlie Arehart
Charlie ArehartCorrect answer
Community Expert
Nov 12, 2017 3:16 AM UTC

If you (or anyone seeing this) still has this trouble, try opening your browser's "incognito" or "private" window feature (google it to find out more), so that when you visit the site your browser won't send any cookies. Usually when you visit an Adobe page that doesn't work like it should, it's seemed in my experience to be some problem with cookies.

Or you could try visiting the site in a different browser, assuming you've not visited the site in that browser.

/Charlie (troubleshooter, carehart. org)
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4 replies

Charlie Arehart
Community Expert
Charlie ArehartCommunity ExpertCorrect answer
Community Expert
Nov 12, 2017 3:16 AM UTC

If you (or anyone seeing this) still has this trouble, try opening your browser's "incognito" or "private" window feature (google it to find out more), so that when you visit the site your browser won't send any cookies. Usually when you visit an Adobe page that doesn't work like it should, it's seemed in my experience to be some problem with cookies.

Or you could try visiting the site in a different browser, assuming you've not visited the site in that browser.

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/Charlie (troubleshooter, carehart. org)
link.mckinney
link.mckinney
Participant
Jul 27, 2018 8:08 PM UTC

Brilliant, It takes me to the 2018 download with no way to get to the current version we are on. (2016). I'm done with Adobe. I'm moving on....

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Priyank Shrivastava.
Priyank Shrivastava.
Inspiring
Jul 27, 2018 8:19 PM UTC

Hi,

Could you please send an email to cf.install@adobe.com. After a new release, we remove the old version from the www.adobe.com.

Thanks,

Priyank

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Thanks, Priyank Shrivastava
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