CF 2021 User Manager - You dont have permission to access page error on SAML

Forum|Forum|4 years ago
August 10, 2021
2 replies
677 views

I am trying to troubleshoot some issues related to User Management and the new IDP/SP pages of the administrator.

I created a user and granted access to Security > SAML in the user manager. Saved the user and when I log into the account, it shows only IDP/SP pages. However, when I click on a IDP or the button Add IDP or even the simialr ones in the SP configuration, I get the below lol. Is there anyone whom fixed this? Currently on CF2021 without the first patch..

Forbidden Page

You do not have permission to access the requested page. Please contact your administrator.

Server administration

This topic has been closed for replies.

K

Krelek1000

Participating Frequently

Charlie,

I submitted the information and got a number but doesnt show the request yet.

Here is the link once it shows: https://tracker.adobe.com/#/view/CF-4212259

Thanks for assistance!

Charlie Arehart

Community Expert

That's odd. It doesn't appear for me, either, whether via that link or just searching all cf bugs to see the most recent.. It's just not there.

Now, if Adobe deemed that what you share was a security vulnerability, they may make it non public, but then they should have informed you. But this doesn't seem at all that sort of issue.

You may want to try again (I realize that's annoying. FWIW, I've gotten into the habit of just always copyinf to the clipboard any long text I type into a form, to be able to reuse it if something goes amiss like this.)

Or have you heard from Adobe perhaps, since writing your reply here yesterday?

/Charlie (troubleshooter, carehart. org)

B

Benjamin5E81Author

Known Participant

I got two thank yous and "you will hear from us in 3-5 days and make sure the info is correct." Both links (submitted it twice) dont show anything. So guessing might be under review or adobe is a bit behind right now.

Charlie Arehart

Community Expert

Benjamin, I don't have any good news for you, but first for what it's worth, I can confirm that even with update 1 applied, I experience the same problem when I follow those same steps. (And I can confirm there's no error logged at all in any of the CF logs, which is indeed odd.)

(Before anyone may ask if you or I had the "module" installed for SAML, I do, as a full installation. More specifically, when I click the "add sp" button while logged in as the real admin, I get the form to fill out to create a Service Provider. It's only as a limited Admin user that I get the error)

And I looked at the fixed issues for the prerelease of update 2 (prerelease.adobe.com) and it makes no mention of this as a problem fixed by that update. Ugh.

So it seems you have indeed spotted a bug. I would recommend that since no one from Adobe has replied here, it would be best for you to create a bug report at tracker.adobe.com. If you do that and would come back here to share the link to it, future readers could follow along adding votes, comments, or getting news when it may be fixed.

/Charlie (troubleshooter, carehart. org)

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