Skip to main content
WolfShade
WolfShade
Legend
March 10, 2014
Answered

CF10 App server running after reboot; but website unavailable until service restart

  • March 10, 2014
  • 2 replies
  • 1832 views

Hello, everyone.

I recently returned to a job I previously had after several months at a different job.  Upon my return, I inherited someone else's dev system (my previous dev system, apparently, had been reimaged and given to someone else, after I left.)

This system originally had CF9 server on it (the ColdFusion9 folder is still here) and now has CF10.  Using the built-in web server (no IIS, no Apache.)

Every time I boot/reboot the system, I can see in Computer Manage System that CF10 Application Server is, indeed, running.  But if I try to open any of the pages that I am working on, I get an error message that the site can't be found.

I go into Computer Manage System, go to Services, right-click the CF10 Application Server, choose "Restart", wait for it to finish, and voila!, I can get a working page.

Does anyone know why this is happening, and/or how to remedy it so that CF will work immediately after boot/reboot without going to restart the service?

Thank you,

    This topic has been closed for replies.
    Correct answer WolfShade

    I did finally find an error in a log.  System log shows:

    "A service process other than the one launched by the Service Control Manager connected when starting the ColdFusion 10 ODBC Server service.  The Service Control Manager launched process 1676 and process 1684 connected instead."

    But, if this is truly what is causing my problem, why is CF10 App Server showing as "started" in Services?  Wouldn't this indicate that another process booted CF App Server out of the way as it was trying to start??

    I'm confuzzed. 


    Still don't know why CF was showing as "started" when clearly it wasn't - but I did find the culprit.  WebTrends.

    I have no idea why WebTrends was installed on a dev system (isolated from the internet), but there it is.

    I uninstalled WebTrends, reboot the system, and (surprise!) the CF Server is displaying pages with no issues.

    Thank you, BKBK and Anit, for your help.

    2 replies

    BKBK
    Community Expert
    BKBKCommunity Expert
    Community Expert
    March 11, 2014

    WolfShade wrote:

    I go into Computer Manage System, go to Services, right-click the CF10 Application Server, choose "Restart", wait for it to finish, and voila!, I can get a working page.

    Does anyone know why this is happening, and/or how to remedy it so that CF will work immediately after boot/reboot without going to restart the service?

    The following procedure might help reset the start procedure.

    1. While in Services, choose to stop the ColdFusion 10 Application Server.

    2. Right-click on ColdFusion 10 Application Server and select Properties. Confirm that the Path to Executable is "C:\ColdFusion10\cfusion\bin\coldfusionsvc.exe". Select Disabled as the Startup Type.

    3. Restart Windows.

    4. Return to Services. Right-click on ColdFusion 10 Application Server and select Properties. Select Automatic as the Startup Type, and press the Start button.

    5. Henceforth, when you restart Windows, the ColdFusion 10 service should start automatically.

    WolfShade
    WolfShadeAuthor
    Legend
    March 11, 2014

    Thank you for your reply, BKBK.

    I got to step 4 of your suggestion, and when I clicked on START, I get an error message: "Windows could not start the ColdFusion 10 Application Server on Local Computer.  For more information, blah, blah, blah..  Service-specific code 0."  Basically, view the Event Logs.

    "The description for Event ID 256 from source ColdFusion 10 Application Server cannot be found.  Either the component that raises this event is not installed on your local computer or the installation is corrupted."

    - EventID: 256

      Qualifiers: 49153

      Level: 2

      Keywords: 0x80000000000000

    - EventData:  CreateProcess - The service has returned a service-specific error code.

    Now I can't get CF to start.  I am going to keep it set to Automatic start, and reboot to see if that will fix it.

    UPDATE:  Rebooting the system with "Automatic Start" for CF10 brings me back to my original scenario - CF10 services are running, but no pages (IE says it can't find the site; using troubleshooter just says that the connection was refused.)  As soon as I "restart" CF10 Application Server, the CFAdmin comes up just fine.  CFAdmin logs do not give any indication of a problem.

    WolfShade
    WolfShadeAuthor
    Legend
    March 11, 2014

    I did finally find an error in a log.  System log shows:

    "A service process other than the one launched by the Service Control Manager connected when starting the ColdFusion 10 ODBC Server service.  The Service Control Manager launched process 1676 and process 1684 connected instead."

    But, if this is truly what is causing my problem, why is CF10 App Server showing as "started" in Services?  Wouldn't this indicate that another process booted CF App Server out of the way as it was trying to start??

    I'm confuzzed. 

    Anit_Kumar
    Community Manager
    Anit_KumarCommunity Manager
    Community Manager
    March 10, 2014

    Hi WolfShade,

    This sound to be strange. Did you confirm in the task manager, that CF service is running (I am sure, you confirmed). When you get the error, did you check the exception/application log for exact error messages. Did you try with any static pages like html. What does Event Viewer log points to?

    Try delayed starting of the CF service. It may help.

    Regards,

    Anit Kumar

    WolfShade
    WolfShadeAuthor
    Legend
    March 11, 2014

    Thank you for your reply, Anit.

    I am not seeing anything in the Event Viewer logs (application or system) that might indicate any issues.  I am currently trying BKBK's suggestion and am in the middle of a reboot.  But as soon as I get the CF service running, again, I will check CFAdmin logs to see if there is any indicator, there.

    Thank you,

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices