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Archbalt
Participant
October 7, 2014
Answered

CF10 office 365 email settings result in undelivered mail

Hello, can someone help me with the Cold Fusion admin settings to allow mail to be sent using Office 365?

Thanks,

Renee

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Kaif_AkbarCorrect answer
Inspiring
October 16, 2014

Renee,

I am able to flawlessly run my cfmail application through office365 with below settings(server level):-

-

Mail Server- smtp.office365.com

Username- abc@adobe.com

Pwd- UserPassword

Port- 587

Enable TLS connection to mail server - Enabled

-

Please try with such settings there.

Regards,

Kaif

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6 replies

Kaif_Akbar
Inspiring
October 15, 2014

Are you getting any error logging in mail.log file when you are executing the cfmail application through office365 settings?

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ArchbaltAuthor
Participant
October 16, 2014

Hello,

Yes, there are entries in the log file. I sent them to you. Do you need the mail file again?

This is the error:

"Error","scheduler-4","10/08/14","11:00:33",,"javax.mail.MessagingException: Could not connect to SMTP host: smtp.office365.com, port: 587; nested exception is: javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connection?"

Thanks,

Renee

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Kaif_AkbarCorrect answer
Inspiring
October 16, 2014

Renee,

I am able to flawlessly run my cfmail application through office365 with below settings(server level):-

-

Mail Server- smtp.office365.com

Username- abc@adobe.com

Pwd- UserPassword

Port- 587

Enable TLS connection to mail server - Enabled

-

Please try with such settings there.

Regards,

Kaif

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carl type3
Legend
October 8, 2014

Hi Renee,

You might like this thread:

Office 365 + CF Mail

HTH, Carl.

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ArchbaltAuthor
Participant
October 8, 2014

Hi Carl,

Thanks, I saw this one. I did all this. I’ve got a valid username and password and CF validates the credentials when I submit the changes but still won’t send any mail. I changed the port and checked the box for TLS also. There’s a complete lack of information on this subject; both on the web and Adobe’s forums. Finally submitted a case to Adobe.

Thanks for the help. Have a good day,

Renee

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Kaif_Akbar
Inspiring
October 8, 2014

Hi,

Mostly it looks issue from office 365 authentication issue, where CF isn't getting correct authentication specification for same resulting in this behavior.

We are researching for same and would update for same.

Regards,

Kaif Akbar

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