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February 18, 2013
Question

CF10 Updates does not find any

  • February 18, 2013
  • 2 replies
  • 2486 views

I am fairly new to CF so forgive my ignorance. If someone could just point me in the right direction, I would appreciate it.

I have installed CF10 with the mandatory update on Windows 2008 r2 server.

System Information
Server Details
Server Product ColdFusion
Version ColdFusion 10,283111
Tomcat Version 7.0.23.0
Edition Enterprise  

The updates page does not work when I click "Check for Updates"

The update log is showing:

Feb 18, 2013   1:42 PM   Error   ajp-bio-8012-exec-5   CFADMIN  
Not able to connect to Update Site: Connection Failure: Status code unavailable

Is there something that I need to configure in CF to get the updates to work properly? Otherwise, where can I download Hotfix 7 from to install in manually?

Thanks

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    2 replies

    Legend
    February 19, 2013

    As for "Not able to connect to Update Site: Connection Failure: Status code unavailable" Update log notice, not sure. Perhaps there will more details in either coldfusion-error.log  or coldfusion-out.log . Tho CF10admin > Debugging & Logging > Log Files reads those two logs old to new so maybe easier to get current info, error or warnings by opening log file on disk CF10\cfusion\logs then go to bottom of file (tail of log after CF10admin > Server Update > Updates > Check for updates).

    
    February 19, 2013

    Thanks for the assistance Carl. I was able to download and install the 7 hotfix(minus the manual fixes yet).

    The error log does not report anything pertaining to the update. The out log is showing almost the same as update log. Here is what I see:

    41002/18 22:57:56 INFO Macromedia Flex Build: 87315.134646
    411Feb 18, 2013 23:03:43 PM Information [ajp-bio-8012-exec-1] - Session rotated successfully.
    412Feb 18, 2013 23:03:43 PM Information [ajp-bio-8012-exec-1] - User admin logged in.
    413Feb 18, 2013 23:03:44 PM Information [ajp-bio-8012-exec-2] - Starting HTTP request {URL='http://www.adobe.com:80/go/coldfusion-updates', method='get'}
    414Feb 18, 2013 23:03:47 PM Error [ajp-bio-8012-exec-2] - Not able to connect to Update Site: Connection Failure: Status code unavailable
    
    Legend
    February 19, 2013

    My OUT log says:
    Feb 19, 2013 11:45:00 AM Information [ajp-apr-8012-exec-6] - Starting HTTP request {URL='http://www.adobe.com:80/go/coldfusion-updates', method='get'}
    Feb 19, 2013 11:45:05 AM Information [ajp-apr-8012-exec-6] - HTTP request completed  {Status Code=200 ,Time taken=4797 ms}

    The Windows account that runs CF10 Application Service is allowed to proxy out to internet?

    

    Again, Carl.

    Legend
    February 18, 2013

    CF10 update 7 from here:
    http://download.adobe.com/pub/adobe/coldfusion/hotfix_007.jar

    Tho updates are cumulative you might want to be aware some updates have manual procedures so be sure the read the earlier updater information to know if you want to perform any additional steps.

    You also might like to read - 
    Configuring and Administering ColdFusion 10 / Using the ColdFusion Administrator / Server Update section / Download hot fix for later installation

    http://help.adobe.com/en_US/ColdFusion/10.0/Admin/WSe61e35da8d318518-33adffe0134c60cd31c-7ffe.html

    HTH, Carl.

    
    ConsoleGenRL
    Known Participant
    March 14, 2013

    Try changing the "Site Update URL" in the Administrator to:

    http://download.adobe.com/pub/adobe/coldfusion/cab/updates.xml

    This is the quickest way to check for updates.