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Participant
October 7, 2014
Question

CF11 Admin Error

  • October 7, 2014
  • 3 replies
  • 1280 views

Getting an error on a CF 11 Enterpirse Server Administrator on Win2008 64bit when going to Server Update - Updates

Element UPDATESETTINGS.UPDATESERVICE is undefined in a Java object of type class [Ljava.lang.String; referenced as ''

The error occurred in index.cfm: line 103
Called from index.cfm: line 52
Called from index.cfm: line 51
Called from index.cfm: line 1
-1 : Unable to display error's location in a CFML template.  

Also, in the top frame of the admin contol panel there are no resources|info|?| logout links and there is an error in the source code:

	at cftopnav2ecfm1029300467.runPage(/CFIDE/administrator/topnav.cfm:241)
  
<br />

   <br />

   <pre>java.lang.NullPointerException

at coldfusion.server.UpdateService.init(UpdateService.java:132)
at coldfusion.server.UpdateService.&lt;init&gt;(UpdateService.java:123)
at coldfusion.server.UpdateService.getInstance(UpdateService.java:184)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at coldfusion.runtime.java.JavaProxy.invoke(JavaProxy.java:97)
at coldfusion.runtime.CfJspPage._invoke(CfJspPage.java:2483)
at cftopnav2ecfm1029300467.runPage(/CFIDE/administrator/topnav.cfm:241)
at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:246)
at coldfusion.tagext.lang.IncludeTag.handlePageInvoke(IncludeTag.java:734)
at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:570)
at coldfusion.filter.CfincludeFilter.invoke(CfincludeFilter.java:65)
at coldfusion.filter.IpFilter.invoke(IpFilter.java:45)
at coldfusion.filter.ApplicationFilter.invoke(ApplicationFilter.java:487)
at coldfusion.filter.RequestMonitorFilter.invoke(RequestMonitorFilter.java:42)
at coldfusion.filter.MonitoringFilter.invoke(MonitoringFilter.java:40)
at coldfusion.filter.PathFilter.invoke(PathFilter.java:141)
at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:94)
at coldfusion.filter.BrowserDebugFilter.invoke(BrowserDebugFilter.java:78)
at coldfusion.filter.ClientScopePersistenceFilter.invoke(ClientScopePersistenceFilter.java:28)
at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:38)
at coldfusion.filter.NoCacheFilter.invoke(NoCacheFilter.java:58)
at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38)
at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22)
at coldfusion.filter.CachingFilter.invoke(CachingFilter.java:62)
at coldfusion.CfmServlet.service(CfmServlet.java:219)
at coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet.java:89)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at coldfusion.monitor.event.MonitoringServletFilter.doFilter(MonitoringServletFilter.java:42)
at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at coldfusion.inspect.weinre.MobileDeviceDomInspectionFilter.doFilter(MobileDeviceDomInspectionFilter.java:121)
at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at coldfusion.filter.ClickjackingProtectionFilter.doFilter(ClickjackingProtectionFilter.java:75)
at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:422)
at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:198)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:607)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:313)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Anyone have any ideas on how to fix this?

    This topic has been closed for replies.

    3 replies

    Known Participant
    March 21, 2015

    In the debug output from the failed page that results from clicking "Updates", I see three references like this:

    C:/work/cf10_final_hotfix/cfusion/wwwroot/CFIDE/administrator/updates/index.cfm

    That doesn't look right. Looks like maybe a hard coded reference to someone's dev environment. Definitely no C:/work directory on servers!

    Known Participant
    March 15, 2015

    Was a fix or workaround for this ever posted? We updated the first of our dev servers today, and 2 out of the 3 instances on it have this problem. Definitely not something we can put on production boxes.

    Adobe Employee
    October 7, 2014

    Hello,

    Can you share the ColdFusion build number which you are using?

              To check build number: Login to ColdFusion administrator > Navigate to System Info.

    Is your ColdFusion server behind firewall?

    When did you start facing this issue?

    Regards,

    Nimit

    Participant
    October 7, 2014

    Nimit,

    The Build/Version is: 11,0,0,289822

    Yes, it is behind a firewall the JVM arguments are set to the appropriate proxy/port

    Unsure when it began, initially noticed it when attempting to check for the update/hotfix.

    Thank you for the reply.

    Adobe Employee
    October 7, 2014

    Can you also tell me the platform/OS which you are using?