CF11 upgrade to CF1028 - package access issue

Question

We have just upgraded the CF2018. When we installed the new build and are having an access issue. Here is the error message below. Can someone shed a light on this? Many thanks. Message: The getArrClientReportButtonEnabled package method in the D:\Solutions\R_274_8_1-20200610145034.896\Web\Flexible\IpsPhase.cfc component cannotbe accessed from d:\Solutions\R_274_8_1-20200610145034.896\Web\Flexible\IpsPhase.cfm., Template: /Flexible/IpsPhase.cfm, Diagnostics:The getArrClientReportButtonEnabled package method in the D:\Solutions\R_274_8_1-20200610145034.896\Web\Flexible\IpsPhase.cfc component cannot be accessed from d:\Solutions\R_274_8_1-20200610145034.896\Web\Flexible\IpsPhase.cfm.
The error occurred on line 233.,Root Cause: coldfusion.runtime.TemplateProxy$InvalidPackageAccessException: The getArrClientReportButtonEnabled package method in theD:\Solutions\R_274_8_1-20200610145034.896\Web\Flexible\IpsPhase.cfc component cannot be accessed from d:\Solutions\R_274_8_1-20200610145034.896\Web\Flexible\IpsPhase.cfm., Type: coldfusion.runtime.CfErrorWrapper|"

Charlie Arehart · Answer

I notice that the reference to the cfc used capital D for the drive letter while the cfm calling it is showing as lower case.

We may not expect that to matter, but perhaps it does, even on Windows (due to CF's being converted to Java).

And do you have a mapping or custom tag path pointing to this cfc location, whether as defined in the cf admin or in application.cfc? If you find it, and change it, and restart CF, does the problem go away?

Please let us know either way. If the problem remains, how are you instantiating the cfc?

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