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collaboranaut
collaboranaut
Participating Frequently
February 19, 2020
Question

CF2016 Updates not showing installed and unable to install

  • February 19, 2020
  • 1 reply
  • 739 views

CF2016 Enterprise, Windows 2012 R2

 

I had issues with this instance previously, but I was able to get HF installed manually, but now the CF Admin shows "There are no installed updates" and if I try to install any update I get the message "This update is already installed". If you try to install via the CF Admins, it just hangs and I have to start CF manually (Services). The update log ends with "INSTALLATION WAS CANCELLED BY USER DURING PRE-INSTALLATION".

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1 reply

D
Community Expert
Dave WattsCommunity Expert
Community Expert
February 19, 2020

You mention that you were previously able to resolve this by manually installing updates. I would recommend you uninstall any updates, then install them all manually if you haven't tried that already. Kind of a pain, but probably more likely to be resolved than fiddling around in the CF Administrator.

 

Dave Watts, Eidolon LLC

Dave Watts, Eidolon LLC
    collaboranaut
    collaboranautAuthor
    Participating Frequently
    February 20, 2020

    I am unable to run the uninstaller, as there is no uninstall dir if hf-updates (e.g. /hf_updates/hf-11-00013/uninstall /uninstaller.jar), actually nothing in hf-updates at all, and I did remove from below (only two HF in there).

     

    Delete the update jar from {cf_install_home}/{instance_name}/lib/updates

     

    But I still get "This update is already installed" on any update I try, 1-11.

     

    I cannot find a reference to like an XML or properties file that lists applied updates, but i thought there might be something along those lines.

    D
    Community Expert
    Dave WattsCommunity Expert
    Community Expert
    February 20, 2020

    I hate to make this recommendation because it's kind of giving up, but I'd probably just try installing CF from scratch in this case. If you export your settings and you don't have many web server connectors attached to your CF instance, this shouldn't take very long. Then, reinstall updates from the command line.

     

    Dave Watts, Eidolon LLC

    Dave Watts, Eidolon LLC
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