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P
PHRED-SE
Inspiring
July 30, 2009
Question

CF8 standard upgrade installation failed: ODBC services not installed.

  • July 30, 2009
  • 1 reply
  • 1992 views

I am upgrading from a 32 bit server to a new 64 bit server.  I have had my CF8 Standard Upgrade installed on my 32 bit server for well over a year.  I just installed my CF8 Standard Upgrade onto my new 64 bit server. Note: when it didn't work the first time, I uninstalled and then reinstalled -- no change.

There are two problems:

1. The two ODBC services, Agent and Server, were NOT installed.

2. The Inetpub/wwwroot/CFDocs directory and associated files were not installed even though I had CFDocumentation checked on the install setup sheet. 

I've attached a graphic showing the CF services that were installed on the 64 bit server.

Thank you in advance for your help and suggestions.

:-}
Len

P.S. I've been installing CF since version 3.1 so this is not my first time around the block.

Message was edited by: PHRED-SE: I should add that my operating system is Windows Server 2003 R2 Standard x64, version 5.2.3790 SP2.

This topic has been closed for replies.

1 reply

D
Daverms
Inspiring
August 4, 2009

Hi Len,

Check out these threads, it will help you to fix your issue.

http://forums.adobe.com/thread/62441

http://forums.adobe.com/thread/450699

HTH

P
PHRED-SEAuthor
Inspiring
August 4, 2009

HTH,

    Thanks for your suggestion.  I went down this path yesterday, but got stuck in the middle of the manual install (Manual installation of the ODBC Services (ColdFusion 8.0)).  In order to be able to install the ODBC services, I have to browser the file instODBC.cfm, which runs a <cfscript> to setup the install.  Because there is something else wrong with the CF8 installation, I can't run any cfm files even though the 3 other ColdFusion services appear to be running correctly.  When I try to run a cfm file, I get this message: "%1 is not a valid 32 bit application."  I'm assuming that "%1" is supposed to hold a value; e.g., "xx.exe", etc.  I've found a windows web site that says that maybe IIS is trying to use a x64 bit filter.  I've checked my default web site and there are no filters setup to be applied.

I spent about 90 minutes on the phone on Friday with Adobe support -- most of the time they were trying to tell me that CF8 Standard was not supported on a 64 bit machine, but I finally convinced them that they were misreading the System Requirements page.  So they have kicked this upstairs (escalated the problem) so now I'm waiting for one of their experts to call/email me.

Thanks again for your suggestion.  I had hopes that the manual installation would have done the trick, but since I can't run instODBC.cfm or any other file including the Registration login page, I'll just have to contiue to wait.

:-}

Len

P
PHRED-SEAuthor
Inspiring
August 13, 2009

All,

With the help of the Adobe support staff, I was able to get this situation resolved:

  1. Uninstalled CF8 and IIS.
  2. Reinstalled IIS and CF8.0.1 from download link:

    https://www.adobe.com/cfusion/tdrc/index.cfm?product=coldfusion

  3. After reinstall, I used the instructions in

    http://kb2.adobe.com/cps/403/kb403277.html#_Toc193176425 to set IIS into 32 bit mode. 
    There is one correction, the instruction leaves out all the spaces. The actual line of code to run in the "c:\Inetpub\AdminScripts" directory from the command prompt is:
    "cscript.exe adsutil.vbs set W3SVC/AppPools/Enable32BitAppOnWin64 true" Note: do not use "" around sting

  4. After IIS went into the 32 bit mode, I restarted IIS and CF.  Then I was then able to start the CF Admin screen.  CF Admin, on the first time in, creates the two missing CF ODBC services.  Note: Refresh the Services screen after CF Admin creates the CF services to show the new CF ODBC services that CF Admin created.

All is well and I now have CF8.0.1 Standard running in 32-bit mode on my x64 server. Life is wonderfull again!!!

Thanks to all that have helped.

:-}}}}

Len

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