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A
Anonymous
November 20, 2008
Question

CF8 Std. Incorrect Perfmon Counters

  • November 20, 2008
  • 4 replies
  • 2802 views
The following perfmon counters display incorrect information: Page Hits/Sec, DB Hits/ Sec, and Avg Req Time. The counters fluctuate every second between seemingly correct numbers and numbers close to 4295000000. When I run those counters, the following error also shows up in my system events log:

The data buffer created for the "ColdFusion 8 Application Server" service in the "C:\WINDOWS\system32\cfperfmon_8.dll" library is not aligned on an 8-byte boundary.

This problem began when I upgraded from CFMX 6.1 to CF 8 Standard. I have attempted to correct the problem by trying out some of the fixes noted in the following thread, but to no avail : http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=1&catid=3&threadid=1303184

OS: Windows 2003 Server 32-bit
CF Version: 8,0,1,195765
Java Version: 1.6.0_04
    This topic has been closed for replies.

    4 replies

    N
    Nik S.
    Participant
    March 25, 2009
    Any updates to this? We are experiencing the same issues as bilbo47 on all 6 of our servers.

    Thanks.
    D
    datexmc
    Participant
    March 26, 2009
    Nik S. et al,

    Sorry for the lack of follow-up. I've received no reply from Adobe Support, other than a confirmation that it was received by them. Strangely, the lack of support met 100% of my expectations from a tech. support department :)

    A
    Anonymous
    March 17, 2011

    Did anyone ever resolve this issue?  We are having this problem with installations of CF8 and CF9.

    Charlie Arehart
    Community Expert
    Charlie ArehartCommunity Expert
    Community Expert
    December 4, 2008
    Russ, you say you're running 8.01. VCAA and Bilbo don't say so, but there is a hotfix for 8.01 for perfmon. It's description doesn't discuss these specific problems, but can any of you confirm if you've applied it and whether it's helped or not:

    http://kb.adobe.com/selfservice/viewContent.do?externalId=kb404026
    /Charlie (troubleshooter, carehart. org)
    D
    datexmc
    Participant
    December 5, 2008
    quote:
    Originally posted by: carehart
    Russ, you say you're running 8.01. VCAA and Bilbo don't say so, but there is a hotfix for 8.01 for perfmon. It's description doesn't discuss these specific problems, but can any of you confirm if you've applied it and whether it's helped or not:

    http://kb.adobe.com/selfservice/viewContent.do?externalId=kb404026


    Thanks for the info, carehart.

    Just to confirm, I am using the version 8.0.1.

    I did see this hotfix, but in the "32 bit ColdFusion 8.0.1 only" section of the article it says that the files included in the 8.0.1 installer are the correct files, and to not bother applying this fix. But..

    Because I've got the obligatory non-production environment to test on, I went ahead and installed this hotfix anyway, but now my perfmon is broken (and the cfstat setting in the admin IDE won't stay turned on). I'm not worried about this.. as my development CF8 server is changing in the next day or so.. hence my willingness to try anything, even go against the guidelines of the technote.

    At this point, I'm willing to ignore the problem if Adobe is aware of it and is working on a fix. Like I said in my earlier post, my network/server monitoring graphs are all out of wack, but FusionReactor is working fine, so its not like I've lost complete visibility as to the health of my servers.

    I guess it's time to upgrade from "check with the community" to "check with Adobe". I'll post back any pertinent response I receive.
    A
    Anonymous
    December 8, 2008
    Thanks for the info everybody!

    Just to confirm, I am running version 8,0,1,195765 Enterprise, Windows 2003, 32 bits. Based on what I have read so far, there is no successful solution to this problem for 32 bits server yet. In my case, I have to organize hotfix through system administrator on servers, so I'd like to wait until someone proves a solution works before I would recommend it to the SA.

    Bilbo is right, it is time to 'check with Adobe'. Any of you have contacted Adobe already?
    D
    datexmc
    Participant
    December 2, 2008
    I just want to throw my hat into the ring.. I'm experiencing the same thing. Running CF 8 Standard, Windows 2003 Server Web Edition (32bit), both cfstat and perfmon report an avg request time of 42949672xx or a real value. It's totally screwing up my network monitoring.

    I'm running on 4 machines, 3 have been freshly formatted an are doing it. 1 was upgraded from CFMX 7.02 and is also doing it. All my other counters appear to be working OK, and yes, I am getting the same Application event log about the cfperfmon_8.dll as well.

    It looks like the Avg Req Time counter is an unsigned 32bit int MINUS the actual value.. because mine jumps around a bit.. sometimes it's just a bit less than 2^32. (4,294,967,295)

    Does anyone have any ideas
    A
    Anonymous
    December 1, 2008
    I am having the same problem after upgrading from CFMX to CF8. The Avg Req Time is around something like 1546188075 while Avg DB time is 56 and Ave Queue Time is 0. It doesn't make any sense to me.

    Anyone has any idea? Is this a known issue?

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