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WebPexDev
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August 2, 2011
Question

CF9 Admin Error when using 'View Undelievered Mail'

  • August 2, 2011
  • 2 replies
  • 3516 views

When using the 'View Undelieverd Mail' button in the CF9 Admin Mail page I get the following alert box error:

Error invoking CFC /CFIDE/administrator/mail/undeliveredmail.cfc: Client verification failure.

Accepting the dialog box then loads the page with the standard CF error with this:

Client verification failure. 
You must have a valid login to access this page. 
 
Resources:
Check the ColdFusion documentation to verify that you are using the correct syntax.
Search the Knowledge Base to find a solution to your problem.


Browser   Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.2; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Remote Address   127.0.0.1
Referrer   http://localhost/CFIDE/administrator/mail/undeliveredmail.cfm
Date/Time   02-Aug-11 01:09 AM

Anyone else have this problem or how to correct it? I think it may be due to the latest hotfix.

    This topic has been closed for replies.

    2 replies

    Charlie Arehart
    Community Expert
    Charlie ArehartCommunity Expert
    Community Expert
    August 4, 2011

    WebPexDev, are you positive you've not made any mistake I applying hotfixes or the CHF? I see it often being the cause of problems for folks. You may have multiple locations for CFIDE and applied a fix to the wrong one, or CF may be pointing at a different one than you think, etc. Or you could have extracted the zip in a way tha the files are in the right CFIDE, but have been left in the subdirectory structure that was in the zip file. Worth double-checking all the steps and viually confirming all is as it should be.

    And yes, as you said later, the process is indeed messy, and as Carl noted it's been said that the next release will address this problem.

    /charlie

    /Charlie (troubleshooter, carehart. org)
    C
    carl type3
    Legend
    August 2, 2011

    Hi

    Server Settings > Mail > Undelivered Mail opens up ok for me,

    even with the July patches applied CFadmin > System Information >

    Update Level = ColdFusion9/lib/updates/hf901-00002.jar

    What else - Can you move the "email files" from ColdFusion9\Mail\Undelivr to ColdFusion9\Mail\Spool location?

    HTH, Carl.

    C
    carl type3
    Legend
    August 2, 2011

    Beg my pardon.

    If I generate some CFMAIL with a wrong Server Settings > Mail > Mail Server setting, so I get some “undelivr” content then try view undelivered mail I get the error message you describe.

    I thought it might be worth trying CF Server Manager however it does not have the view undelivered mail option.

    Where does that leave you?. Perhaps it is better to confirm what you see. I will try on a CF9 without the June / July patches and see what happens.

    Regards, Carl.

    C
    carl type3
    Legend
    August 2, 2011

    On a CF9.0.1 with CHF1 and undelvr mail present the view undelivered mail works I can respool and delete.

    Update Level = ColdFusion9/lib/updates/chf9010001.jar

    Would seem to be something in relation to recent patch?

    Regards, Carl.

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