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lsandell2
Participating Frequently
November 3, 2010
Question

CF9 upgrade install problem

  • November 3, 2010
  • 2 replies
  • 1048 views

We are upgrading from CF8 standard to CF9 standard.  Configuring the administartor hangs at the importing of previous settings each time.  It is on a windows server 2003 virtual machine.  Any suggestions on getting past this hurdle?

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    2 replies

    J
    JakeNYC
    Participant
    March 16, 2011

    We are having this same problem.   Upgrading from CF8 to CF9 freezes at the import step.   We copied over the migration8_import.cfm and migration8_export.cfm as suggested, but that did not help.   We uninstalled CF9 and tried again and it freezes at the same point.

    Any help in resolving this would be appreciated as the installl breaks CF8 but CF9 won't work as it didn't import any of the datasources or other items.

    Charlie Arehart
    Community Expert
    Charlie ArehartCommunity Expert
    Community Expert
    November 3, 2010

    Is that the page where it says to "click here" if the page waits there a long time? Are you finding that after completion, the settings are not imported? And does the CF8 install remain? You refer to this as happening "each time". Do you mean on one box, or many?

    /charlie

    /Charlie (troubleshooter, carehart. org)
    L
    lsandell2Author
    Participating Frequently
    November 3, 2010

    Greetings Charlie,

    This is an installation of CF9 standard on 1 virtual server.

    When the CF admin configuration launches after install, I get past the screen that says "click here" if it does not refresh after a few minutes,

    goes through the next couple of steps...   successfully goes through "export settings" from previous version (migration of datasources, auto tasks, etc).

    Then hangs at the "import setting" from previous version.

    CF8 standard is running on the machine and what I purchased in the CF9 standard Upgrade version.

    Charlie Arehart
    Community Expert
    Charlie ArehartCommunity Expert
    Community Expert
    November 5, 2010

    Ah, ok. (And I see you later wrote that you resolved things.) For the sake of others who may see this thread, I had written all the below before seeing that.

    As for the import on the upgrade not working in CF 9, there is indeed a fix for that:

    http://kb2.adobe.com/cps/527/cpsid_52797.html

    Not sure if it's your problem specifically, had you perhaps applied that? Or the updater (more below).

    As for this hotfix, I find it interesting that it is NOT listed in the Cumulative Hotfix (CHF1) for CF9:

    http://kb2.adobe.com/cps/825/cpsid_82536.html

    Now, we would assume that it IS included in the CF 9 Updater 1 (http://kb2.adobe.com/cps/847/cpsid_84723.html, which brings you to CF 9.0.1), but it's not listed in the list of things fixed:

    http://kb2.adobe.com/cps/847/cpsid_84726.html

    I found that hard to believe, so I searched the page for the phrase "import", and indeed I find that it references a different issue: 80509 (the one above is 52797).

    So yes, updating to 9.0.1 will also fix this issue.

    Curiously, though, if someone wanted to stay on CF 9.0, that different bug number is ALSO NOT listed in the CHF 1 for CF9 (and there's no reference to any issue related to "import"). And to be clear, the page I offer above linking to the CHF for CF9 is definitely not mistakenly the CFH 1 for 9.0.1 (which is at http://kb2.adobe.com/cps/862/cpsid_86263.html, and oddly though the file names are the same, the paths are different).

    But again, @lsandell2, you can certainly apply the one hotfix (first one above) manually to 9.0 (not needed for 9.0.1, it seems).

    Finally, speaking of all the updaters, hotifixes, and CHFs, if anyone's wondering: no, even if you download CF9 today, you DO NOT get those. You get the base version of CF 9.0, and need to apply these after that. If you want to go from a fresh install of CF9 to the latest, you would need to a) get and install CF9, then b) get and install the CF9 updater (http://kb2.adobe.com/cps/847/cpsid_84723.html), and then c) apply the CHF 1 for 9.0.1 (http://kb2.adobe.com/cps/862/cpsid_86263.html).

    People often moan, "why does Adobe make us go through all that", but the problem for them is that they would have to recertify the new build on all the operating systems and web servers they support. I realize it may seem a lame excuse, but it is what it is. To their credit, I notice that they do at least offer a clear indication of the available 9.0.1 updater at the top of the page where one would download CF (at least the trial and dev editions) at http://www.adobe.com/cfusion/tdrc/index.cfm?product=coldfusion, which link may require that you log in to see it.) Sadly, I see nothing like that on the buy page:

    https://store1.adobe.com/cfusion/store/index.cfm?store=OLS-US&view=ols_prod&category=/Applications/ColdFusionE&distributionMethod=FULL&nr=0#view=ols_prod&loc=en_us&category=/Applications/ColdFusionE&store=OLS-US

    Anyway, let us know if the above helps you, Lsandell2.

    /charlie

    /Charlie (troubleshooter, carehart. org)
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