Known Participant

Answered

<cfdocument> and <cfchart> stopped working when moved to Windows 2003/IIS6

Forum|Forum|16 years ago
December 24, 2009
2 replies
1775 views

We just moved our content to a new server: from Windows 2000 to Windows 2003 (IIS6).
We are using Cold Fusion MX 7,0,2,142559.

Everything works properly after the move except:

1. <cfdocument> (any, the simpliest one) hangs producing error:"The document has no pages. null "

2. <cfchart> crashes producing error: "Invalid attribute: autoAdjust null"

What can it be? Where should we look? Is it some Windows 2003 feature/problem/blockage? Or does it look like Cold Fusion was not installed properly?
Any Hot Fixes are required?

Any ideas are welcome!!!

This topic has been closed for replies.

Correct answer JR__Bob__Dobbs-qSBHQ2

I would avoid installing 7.0.1 hotfixes on an 7.0.2 installation. The 7.0.2 release notes state that "It also includes all previous ColdFusion MX 7 hot fixes that have been released to date, eliminating the need to install multiple hot fixes and patches."

CF 7.0.2 Release notes
http://www.adobe.com/support/documentation/en/coldfusion/mx702/cf702_releasenotes.html

You might try installing the ColdFusion MX 7.02 Cumulative Hot Fix 3 or the CFDocument Cumulative Hot Fix.

ColdFusion MX 7.02 Cumulative Hot Fix 3
http://kb2.adobe.com/cps/402/kb402465.html

ColdFusion MX 7.02 - CFDocument Cumulative Hot Fix
http://kb2.adobe.com/cps/402/kb402093.html

J

JR__Bob__Dobbs-qSBHQ2Correct answer

Inspiring

I would avoid installing 7.0.1 hotfixes on an 7.0.2 installation. The 7.0.2 release notes state that "It also includes all previous ColdFusion MX 7 hot fixes that have been released to date, eliminating the need to install multiple hot fixes and patches."

CF 7.0.2 Release notes
http://www.adobe.com/support/documentation/en/coldfusion/mx702/cf702_releasenotes.html

You might try installing the ColdFusion MX 7.02 Cumulative Hot Fix 3 or the CFDocument Cumulative Hot Fix.

ColdFusion MX 7.02 Cumulative Hot Fix 3
http://kb2.adobe.com/cps/402/kb402465.html

ColdFusion MX 7.02 - CFDocument Cumulative Hot Fix
http://kb2.adobe.com/cps/402/kb402093.html

E

el_simAuthor

Known Participant

You're right. I'll try "CFDocument Cumulative Hot Fix" first and then (if it won't help) I'll apply Hot Fix 3. Thanks for your advices. I'll keep you posted with the result.

-

-__cfSearching__-

Inspiring

Just a wild guess, but have you checked the update list for any patches that might apply to cfdocument and/or cfchart? Perhaps there were patches applied on the old server, that were not applied to the new server.

http://kb2.adobe.com/cps/000/e6a6dd7a.html

http://www.adobe.com/support/coldfusion/downloads_updates.html#mx7

E

el_simAuthor

Known Participant

You're, probably, right. The thing is that some Hot Fixes that were not needed in the old environment might be needed here...

The closest for our problem are those from MX 7.0.1 Hot Fix 1:

60827	`cfchart` could fail to display on Windows/IIS6 systems because HTTP headers were not generated.	1

61378	Threading issues with `cfdocument` could cause a request to hang under some circumstances on ColdFusion MX 7.0.1

However, I'm not sure if we should apply older version's (7.0.1) Hot Fix to the newer version (7.0.2)... Should we???

-

-__cfSearching__-

Inspiring

My instinct would be to say no. But check the release notes to see if the fixes are cumulative. Also, check the individual fixes/technotes too. They are not always included in the major updates. I am guessing it might be one or more of those that you are missing.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded