CFINCLUDE and relative path

Question

I have a website which has error catching in it and from time
to time I have this error come through when using cfinclude.

Could not find the included template
project56/images1/page1.html. Note: If you wish to use an absolute
template path (e.g. TEMPLATE="/mypath/index.cfm") with CFINCLUDE
then you must create a mapping for the path using the ColdFusion
Administrator. Using relative paths (e.g. TEMPLATE="index.cfm" or
TEMPLATE="../index.cfm") does not require the creation of any
special mappings. It is therefore recommended that you use relative
paths with CFINCLUDE whenever possible.

Why would this error occur for a few visiters and not for all
when browsing my website?
If I have to put some sort of mapping into CF Administrator
what should I put as a mapping and why should this help?

Thanks in advance for your help.

Simon.

AirJar · Answer

The only thing I can think of is are you sure the page the 'affected' users are clicking from are in a parent folder of the 'project56' folder? The error occurs when the CFINCLUDE is looking in the wrong folder or when you try to include URL variables in the include statement.

if you INCLUDE project56/images1/page1.html it will work, but if you INCLUDE project56/images1/page1.html?user=123 then you get an error because the INCLUDE looks for the actual text of what's between the quotation marks...it will not pass variables.

I'd check the folder structure on where they are clicking from. In your error page, just have the referring page output.

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