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Jack237508762pcn
Participating Frequently
March 25, 2022
Answered

CFMAIL does not deliver to recipients in CC List

  • March 25, 2022
  • 1 reply
  • 1073 views

I simply cannot get the CC part of the code below to work. The message is delivered to three recipients, but not delivered to the CC recipient.

 

<cfquery name="GetTOEmails" datasource="PURCH">
          SELECT ApproverEmail
          FROM [PurchaseRequisitions].[dbo].[Approvers]
          WHERE TierLevel='01'
</cfquery>

 

<cfmail
          query="GetTOEmails"
          from="My Domain User <mydomainuser@domain.com>"
          to="#GetTOEmails.ApproverEmail#"
          cc="another@domain.com"
          subject="Another Test"
          server="myserver"
          username="myuser"
          password="mypassword"
          priority="highest"
          port="25"
          type="html">

 

          <span>Test from A1</span>

 

</cfmail>

Sent from A1

This topic has been closed for replies.
Correct answer BKBK


I am only in the CC list, not in the TO list.

  • User A (in the TO list) gets the email and I am visible in the CC field on the actual email.
  • User B (in the TO list) gets the email and I am visible in the CC field on the actual email.

 

I just never get the email. BCC also doesnt seem to work, and I am following the Adobe examples, so I have no idea really.

 

By @Jack237508762pcn

 

Since you know that mail is successfully sent to User A and User B, you should do the following test:

 

  • Construct a new TO-list as follows: it should exclude the e-mail addresses of User A and User B, but include the e-mail address that currently fails as CC.
  • Use User A's address as CC and User B's address as BCC.
  • Run cfmail with those settings.

 

Does everyone receive mail?


Hi @Jack237508762pcn , any update on this?

1 reply

George____
George____
Inspiring
March 25, 2022

If you stop the spooler you can look at the cfmail file that gets produced and verify it looks correct.   It might be a typo.   Another possibility is something external to the CF server is blocking the email, especially if you're sending to another domain.

 

You might also want to have the another@domain.com receipt double check that it's not going to their junk folder and that they don't have any rules setup to automatically move your test messages.   I ran into that before where the user claimed they weren't getting any emails and it turned out they had created an Outlook rule and forgot about it.

 

J
Jack237508762pcnAuthor
Participating Frequently
March 25, 2022

Appreciate you responding George - thank you.


I am trying to CC myself in this example and I can see on the email (from the To list of people) that I am copied in and correctly, but I just never get the email.

 

 

 

 

George____
George____
Inspiring
March 25, 2022

If you're saying you're also on the TO line you won't get two emails, you'll only get one.   I think the email servers will also remove you from the CC line in that case.   Basically you can't be in two places at once.

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