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Inspiring
Mar 27, 2015 8:26 PM UTC
Question

cfspreadsheet and cfdocument stop working

I am using Coldfusion 11 Standard Update 4 on a VMware virtual server with Windows Server 2012 Datacenter.

We are having a problem where pages using <cfspreadsheet> or <cfdocument format = pdf> stop responding. Web browser just sits there loading page. All other pages seem to be working just fine. This has been going on for several months.

Sometimes I can restart the CF Application from 'services' and it starts working again. Most of the times I have to reboot entire server. Sometimes several times before it starts working again. It may work for days or just a few minutes before I have to reboot again.

I can't figure out what's causing it, or how those 2 tags are related. As I said, all other CF pages work just fine.

Thanks for any help.

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      3 replies

      Chris.Tauer
      Participant
      Nov 20, 2015 4:06 AM UTC

      I was having the same issue.  Cfdocument hangs in Windows 2012 on CF11.  Nothing really gets written to the logs.  I did restart the Add-on service and everything is working now, will see for how long.  Sounds like this is a bug that Adobe needs to get fixed, I've seen a couple other articles from people who've had the same issue:

      http://www.experts-exchange.com/questions/28732919/CFDOCUMENT-timing-out-regardless-of-whats-inside-Windows-2012-server-…

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      Anonymous
      Jun 25, 2015 1:01 PM UTC

      We are experiencing the exact same thing...  We can restart the 'CF Add-On' service and it'll work for a few days and then it'll quit again.

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      EddieLotter
      EddieLotter
      Inspiring
      Jun 25, 2015 4:57 PM UTC

      Scour all the ColdFusion log files. Sometimes they provide clues as to problems that need to be resolved that might indirectly solve the problem you're seeing.

      Cheers

      Eddie

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