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Participant
July 13, 2010
Question

Cold Fusion 9 Server - 500 Server Error

  • July 13, 2010
  • 2 replies
  • 5367 views

Hello.  We recently installed the CF 9 Enterprise Edition  - 30 Day Trial version. It is running on Windows 2008.

Everthing works fine with one exception.  If we wait an extend period of time between accessing a web page on the server we receive a 500 Server error.  If we click on the browser Refresh button, once, sometimes twice,  the page  will load successfully.  From that point on we do not have a problem unless an extended period goes by without accessing  a web page.

Any help would be appreciated.

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    2 replies

    Participant
    July 24, 2010

    I, too, am having the exact same problem descirbed here.

    ColdFusion 9 64-bit

    IIS 7

    Windows 2008 Server 64-bit

    After successfully installing Coldfusion9, I let the admin console sit idle for about an hour or so and when returned got 500 errors.  Restarting IIS and/or Coldfusion does not resolve it.  I cannot access the CF admin console because of the 500 error.  No indication of cause in any log.  Cannot set verbose setting as described in this forum because I don't have an admin console.  Need help.

    Participating Frequently
    July 24, 2010

    Raymon,

    Go through this link it might help you ,....

    http://www.codecurry.com/2009/09/installing-coldfusion-on-iis-7.html

    http://www.coldfusion-ria.com/Blog/index.cfm/2010/2/16/Installing-ColdFusion-9-64but-on-Windows-7-64bit-Experience

    OanhTAuthor
    Participant
    July 26, 2010

    Thank you for sending this along...Unfortunately, it did not fix the problem.

    ilssac
    Inspiring
    July 13, 2010

    500 Server Error is often a generic error that could really be something easy to fix in your code.

    Have you configured the Enable Robust Exception handling in the Debug Output Settings section of the ColdFusion Administrator?


    Allow visitors to see the following information in the exceptions page:

    IIRC If you do not have this enableds ALL errors generated by your code is a 500 Server Error.

    If you haven't or you don't want to enable robust expception (which one should not do on a production system. You want the hackers to get as liitte information as possible) The errors are probably stored in the ColdFusion logs, unless you have disabled this for some reason.

    Inspiring
    July 13, 2010

    To add to Skinner's advice.

    1. Check the log files  that ColdFusion generates for the source of your errors.

    http://help.adobe.com/en_US/ColdFusion/9.0/Admin/WSc3ff6d0ea77859461172e0811cbf3638e6-7fe0.html

    2.  Check the Windows event log to see if anything is logged there.

    OanhTAuthor
    Participant
    July 13, 2010

    I should append to my original post the fact that Server 500 error also occurs when attempting to open the ColdFusion Server administration page

    after extended periods of Server inactivity.