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Inspiring
September 12, 2012
Question

ColdFusion 10 update 2 hung

  • September 12, 2012
  • 1 reply
  • 1982 views

Hi,

I'm running CF10 on RHEL6.1. Last week I was able to install the CF10 update 1 hotfix via the CF Administrator update section.

This morning I tried to install the CF10 update 2 hotfix via the CF Administrator updates section and when I clicked the install button and confirmed the installation nothing happened.

Based on what I read here it is because the CF server couldn't be stopped so the install process froze.

Is there a way to diagnose what is stopping the CF server from stopping? Is there a log file somewhere that might give me a clue?

I am able to stop the CF instance using the administrator so I was somewhat baffled as to why the installer couldn't do it.

I was able to kill the install process, shutdown the CF server and the run the update manually, but I would like to sort things out so I can do it via the administrator if possible.

Cheers,

Simon

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1 reply

Participating Frequently
September 12, 2012

Looks like it is also possible that  click on Install could have been ignored in the Administrator.

Re-clicking on it should help.

To figure out what exactlay has happened can you please do the following:

Open terminal and navigate to /opt/coldfusion10/cfusion/hf-updates

and run the following to uninstall>/opt/coldfusion10/jre/bin/java -jar /opt/coldfusion10/cfusion/hf-updates/hf-10-00002/uninstall/uninstaller.jar

Then open ColdFusion Administrator try Installing it now by clicking on Install Button.

Once you click on that immediately, if you run ps -ef | grep hf in the terminal you should see the following in the console output.

It would show as /opt/coldfusion10/jre/bin/java -jar /opt/coldfusion10/cfusion/hf-updates/hotfix_002.jar -i silent -f /opt/coldfusion10/cfusion/hf-updates/hf-10-00002.properties

If above mentioned thing is not shown means Admnistator has not invoked installation, you can just re-click the Install button again to start installing.

You can mail me to my mail id privately.

Once it is figured out we can put the details here.

Thanks,

Krishna

Participant
September 12, 2012

Krishna,

I am also having the same issue as Simon. We are RHEL 6.1, CF10 and the first update worked without problem.

I tried to follow your directions but in my case there was nothing to uninstall; it looks like it never gets as far as unpacking the jar into the directory /opt/coldfusion10/cfusion/hf-updates/

I did click the install button and watched for the process - it showed up briefly and disappeared.

Then I tried the command from the terminal as the root user:

/opt/coldfusion10/jre/bin/java -jar /opt/coldfusion10/cfusion/hf-updates/hotfix_002.jar -i silent -f /opt/coldfusion10/cfusion/hf-updates/hf-10-00002.properties

It took around 20 minutes for the process to complete from the command line.  Now when I sign into the administrator, it shows that the update has been completed. It shows that the update was also installed for the two additional instances I had created.

Valerie Johnston