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defaultcdn41bo8j0cw
Participant
May 4, 2022 11:16 PM UTC
Question

Coldfusion 2016 Updater 17 Cannot access Administrator

After installing CF2016 Updater 17 (up from Updater 11) and going through the directions from Updater 14, I cannot access the Administrator.  The password reset feature does not work either.  I can access the admin by updating the neo_security.xml file and setting admin.security.enabled = false.  Should I try uninstalling the updaters and re-installing?

 

 

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1 reply

BKBK
Community Expert
BKBKCommunity Expert
Community Expert
May 7, 2022 1:37 PM UTC

Launch the Administrator URL in the browser. Then review the logs. Are there any eerors? If so, which?

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