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A
aliciam29605858
Inspiring
May 21, 2021
Answered

ColdFusion 2018 - Could not initialize class coldfusion.tagext.io.FileUtils after Windows updates

  • May 21, 2021
  • 1 reply
  • 2182 views

We are using ColdFusion 2018 on a Windows Server 2016 machine.  We upgraded to CF2018 in March and all code has been working fine.  Last night, some Windows patches were applied, and today, any <cffile> or <cfdirectory> access causes it to fail with the following error.  Other tags seem to work fine.  As you can see, we can't even open the administrator tool right now to check other settings. 

at java.base/java.lang.Thread.run(Thread.java:834)
"Error","http-nio-8500-exec-3","05/21/21","09:35:27","cfadmin","Could not initialize class coldfusion.tagext.io.FileUtils The specific sequence of files included or processed is: E:\ColdFusion2018\cfusion\wwwroot\CFIDE\administrator\index.cfm, line: 442 "
java.lang.NoClassDefFoundError: Could not initialize class coldfusion.tagext.io.FileUtils
at coldfusion.tagext.io.FileTag.read(FileTag.java:576)
at coldfusion.tagext.io.FileTag.doStartTag(FileTag.java:393)

 

Memory was initially at 95% so we added more and rebooted, but still the same problem, and always only for file tags. We checked that the coldfusion jar file exists and is the same size as on other working servers.

We're going to try rolling back the updates next, but any help or ideas would be appreciated.

    This topic has been closed for replies.
    Correct answer BKBK

    Windows update or not, there should be no interaction of this kind between the Windows server and ColdFusion. I am surprised ColdFusion 2018 mentions tika-config.xml.

     

    Have you upgraded ColdFusion 2018 to the latest update level? If not, then that is the first place to start. The current Update is 11.

     

    Let's suppose that you have Update 11 of ColdFusion 2018 and that the problem persists. Still, the problem remains strange. I say this because my ColdFusion 2021 installation contains the file /cfusion/lib/tika-config.xml, whereas my CF-2018 Update11 installation doesn't. 

     

    In any case, let's do a debugging experiment. Follow these steps:

     

    1) Ignoring ColdFusion for the moment, install the required Windows updates.

    2) Restart Windows.

    3) Stop ColdFusion 2018 (if it had restarted automatically). Ensure that the following file exists -  /cfusion/lib/tika-config.xml - and that its contents are:

     

    <properties>
    <service-loader initializableProblemHandler="ignore"/>
</properties>

     

     4) Restart ColdFusion 2018.

     

    Any joy?

     

     

    1 reply

    A
    aliciam29605858Author
    Inspiring
    May 21, 2021

    We uninstalled one Windows update KB5003197 but were not able to uninstall KB5001402, and still having the problem.  Sometimes (not every time), seeing this error, where should the 'Tika-config.xml' be?

     

    Caused by: java.lang.RuntimeException: Unable to access default configuration
    at org.apache.tika.config.TikaConfig.getDefaultConfig(TikaConfig.java:410)
    at coldfusion.tagext.io.FileUtils$1.run(FileUtils.java:178)
    at coldfusion.tagext.io.FileUtils$1.run(FileUtils.java:174)
    at java.base/java.security.AccessController.doPrivileged(Native Method)
    at coldfusion.tagext.io.FileUtils.<clinit>(FileUtils.java:173)
    ... 48 more
    Caused by: org.apache.tika.exception.TikaException: Specified Tika configuration not found: tika-config.xml
    at org.apache.tika.config.TikaConfig.getConfigInputStream(TikaConfig.java:317)
    at org.apache.tika.config.TikaConfig.<init>(TikaConfig.java:254)
    at org.apache.tika.config.TikaConfig.getDefaultConfig(TikaConfig.java:405)
    ... 52 more

    BKBK
    Community Expert
    BKBKCommunity ExpertCorrect answer
    Community Expert
    May 22, 2021

    Windows update or not, there should be no interaction of this kind between the Windows server and ColdFusion. I am surprised ColdFusion 2018 mentions tika-config.xml.

     

    Have you upgraded ColdFusion 2018 to the latest update level? If not, then that is the first place to start. The current Update is 11.

     

    Let's suppose that you have Update 11 of ColdFusion 2018 and that the problem persists. Still, the problem remains strange. I say this because my ColdFusion 2021 installation contains the file /cfusion/lib/tika-config.xml, whereas my CF-2018 Update11 installation doesn't. 

     

    In any case, let's do a debugging experiment. Follow these steps:

     

    1) Ignoring ColdFusion for the moment, install the required Windows updates.

    2) Restart Windows.

    3) Stop ColdFusion 2018 (if it had restarted automatically). Ensure that the following file exists -  /cfusion/lib/tika-config.xml - and that its contents are:

     

    <properties>
    <service-loader initializableProblemHandler="ignore"/>
</properties>

     

     4) Restart ColdFusion 2018.

     

    Any joy?

     

     

    A
    aliciam29605858Author
    Inspiring
    May 22, 2021

    Thank you so much, this worked!  We did already have update 11 applied.  It sounds like that file shouldn't even be there in CF2018, and we're not using Solr, but we're just extremely glad this solved the problem.

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