I applied the hot fix below and reinstalled update 12.
By @pcesana
Just in case it matters, I would do it as follows:
- install update 12 first, then apply the hot fix.
Oh, great catch, BKBK. I had not noticed that pcesana had said they "applied the hot fix below and reinstalled update 12". (I had just woken when I saw and responded.)
So yes, absolutely: that special hotfix was an UPDATE TO THE UPDATE 12. If you "applied" that "hot fix below" (by putting that special hotfix jar into the lib/updates of CF), and then you "reinstalled update 12", that was NOT NECESSARY. Worse, installing update 12 would have removed ANY special hotfix jar you would have put in that lib/updates.
This is how all CF updates work: they remove ANY jars in that lib/updates...which will help you when in the future you may apply update 13, which would not included that fix, and Adobe would not want to leave that "special fix" in there.
So can you confirm for us, pcesana, if you NOW just drop in that special hotfix jar (alongside the chf jar for update 12), and then RESTART CF (that's key also, and perhaps you missed that last time), does your problem remain? It should not...again unless there still remains some OTHER bug. (Either way, you may want to update the big you filed to clarify which situation it was.)