ColdFusion 2021 Administrator not showing all links and buttons

Question

I have installed ColdFusion 2021 on a Windows 2012 R2 Server. When I pull up the ColdFusion Administrator in Internet Explorer (I know, unsupported), there are no links to the subcategories nor are there any icons/buttons in the top right for Information or Logout. I also tried in Chrome, I get the same problem.

I have attached a screenshot that shows what the display is showing. Note the missing links along the top of the white area, and the missing images and icons in the top black area.

I have tried making several adjustments to the browser settings, but no luck.

I have also installed the same software on another Windows 2012 R2 Server and do not have the same problems. Everything is working as expected.

Any help or suggestions are greatly appreciated.

-Nancy

Charlie Arehart · Answer

Nancy, this is a problem that has hit a few folks. It's not a "bug" in CF, in the sense of something broken in CF that can't be fixed and that you have no control over. Indeed, as you note how things work on one server and not on another, I suspect I know how it happened.

I offer more, including a short-term and long-term fix, in my reply to a similar discussion of the same problem here earlier this month. I am working on a blog post with more clarifications/elaboration, for those wanting it, but the info I and the OP share in that other thread (and a link I offer to an existing resource) should get you going, while I get that blog post done.

Let us know how it goes or if you have remaining questions.

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