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dejal11110600
Participant
Mar 20, 2023 5:32 PM UTC
Answered

ColdFusion 2021 Auto-Lockdown Stuck

Lockdown tool is stuck on "Change Permissions of IIS Website: ... Input Logs".  It also messed up the permissions on server webroot.  Files are now missing an owner.  Any insight would be appreciated.

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    dejal11110600Correct answer
    Participant
    May 4, 2023 5:11 PM UTC

    Thank you.  Even though I was part of the Administrators group on the VM, I didn't run the lockdown tool as administrator and I also wasn't the owner of the folders.  Once I made those changes, it appeared to fix the issue. 

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    3 replies

    BKBK
    Community Expert
    BKBKCommunity Expert
    Community Expert
    Apr 25, 2023 11:47 AM UTC

    Something to try, to at least get things moving again:

    1. Stop the ColdFusion instance.
    2. Back up the files /lib/neo-security.bak and /lib/neo-security.xml on a location outside the ColdFusion server.
    3.  Delete the file /lib/neo-security.xml, and rename the file /lib/neo-security.bak to /lib/neo-security.xml.
    4.  Restart the ColdFusion instance.

    Does that help?

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    dejal11110600AuthorCorrect answer
    Participant
    May 4, 2023 5:11 PM UTC

    Thank you.  Even though I was part of the Administrators group on the VM, I didn't run the lockdown tool as administrator and I also wasn't the owner of the folders.  Once I made those changes, it appeared to fix the issue. 

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    BKBK
    Community Expert
    BKBKCommunity Expert
    Community Expert
    May 5, 2023 7:30 AM UTC

    Thanks for sharing that.

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