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Participating Frequently
October 14, 2022
Question

ColdFusion 2021 license POST fails

  • October 14, 2022
  • 1 reply
  • 593 views

CF2021 Standard edition.

Server has access to internet.

Java 11.0.16.1

 

I've been getting the following error (license.log) for months now.

"Error","Timer-0","10/14/22","11:01:01","","The license POST request has failed. Status Code: 400 Reason: Bad Request"
"Error","Timer-0","10/14/22","11:01:01","","Failed to contact the Adobe Licensing server: java.lang.NullPointerException"
"Information","Timer-0","10/14/22","11:01:01","","An error has occurred while sending usage data to server."

 

Should I be worried that without checking server status, it reverts to developer mode?

It seems to stay in Standard-mode for now.

Is there something that I can check with the server? 

 

    This topic has been closed for replies.

    1 reply

    Priyank Shrivastava.
    Community Manager
    Community Manager
    October 14, 2022

    Hi @Sireex 

     

    Have you applied update 5 which we released recently?

     

    Thanks, Priyank Shrivastava
    SireexAuthor
    Participating Frequently
    October 14, 2022

    Yes I have.

    Priyank Shrivastava.
    Community Manager
    Community Manager
    October 14, 2022

    Hi @Sireex 

    I sent a private message with my email address. Can you please send me the details, I will connect you directly and help you.

    Thanks, Priyank Shrivastava