ColdFusion 2021 Package Manager throws an error after update 14 install

Question

I'm updating a ColdFusion 2021 installation from V.13 to V.14 when V.14 installed the administrator came up except for the pakage manager page, it throws an error, when I look at the exception log I see the following:

"Error","http-nio-8544-exec-7","07/08/25","16:33:29","cfadmin","coldfusion.runtime.CFPage.XmlSearch(Lcoldfusion/xml/XmlNodeList;Ljava/lang/String;)Ljava/lang/Object; The specific sequence of files included or processed is: F:\ColdFusion2021\cfusion\wwwroot\CFIDE\administrator\updates\index.cfm, line: 733"

java.lang.NoSuchMethodError: coldfusion.runtime.CFPage.XmlSearch(Lcoldfusion/xml/XmlNodeList;Ljava/lang/String;)Ljava/lang/Object;

at cf_core2ecfm1148457877$funcGETINSTALLEDUPDATES.runFunction(/CFIDE/administrator/updates/_core.cfm:733).

I've restarted the service, flused the felix-cache, even checked the validity of neo-updates.xml and bundlesdependency.json. I'm at a loss.

Fortunately this is a testbed instance so I can throw the server away and have my VMWare team clone another one if needed.

Charlie Arehart · Answer

Ok. Then it seems you should next consider if there was an error either during the update or on the post-update startup of cf (which is when packages downloaded during the cf update are themselves updated). If there was an error in either of those two steps, that could lead to oddities like this (especially since clearing the cfclasses and felix-cache didn't help).

1) Look first for the update install log in the cfusion/hf-updates subfolder for update 14. Look at about line 70 for the table that tracks the number of successes and errors. Any fatalerrors?

2) Then look at the bottom of that file, where several lines from the bottom should be a very long line about package updates having been downloaded. Any problems indicated there?

3) Finally, look at the coldfusion-out.log, and from the bottom find when cf was restarted after the update. (You can look for the phrase, "coldfusion started"). It's during that startup that packages are actually updated. (Make sure you're looking in that log at the startup that happened just after at the time indicated in the update install log.) Are there any errors during that Cf startup (related to packages)? You should see the updated packages being uninstalled, then started. (To be clear, there's no message to be found there which says they're next being "updated" after the "uninstall" lines, nor their being re-"installed". You'll just see them next being "started".)

Let's hear if you have any errors in these 3 places.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded