ColdFusion 2023 Automated Emails are Failing

Hi ​@Whispering_leaderc11a , you say,

“ automated emails sent by our ColdFusion Application (Sunapsis) are failing to reach our users.”

So I immediately think of suggesting that we find out why. There just might be a simple solution to the problem.

First of all, did you get any errors?

I’ll point out that sometimes you can solve such problems WITHOUT need of OAUTH, depending on your mail server (including an MS one). Sometimes, the mail server provider will let you create a special “app password”, which you would tie directly to (would be useable only from) a given app (like CF). Then you just put that “app pasword” into the CF Admin as the password for the mail server. I’ve done it in the past and I know others have.

But your MS mail server may well either not allow it, or discourage it. That’s when oauth is “a way to go”. It’s not everyone’s cup of tea (with regard to mail deliver). Let’s hear if you may first find you can solve it the simpler way above.

And other folks may well come along with differing info, and perhaps better news/a different approach for you.

Finally, you can also reach out directly to Adobe at cfsup@adobe.com. They may be able to offer you a different/better answer.

I have found the following documentation, but it is for CF 2021 and 2018: Authenticate an IMAP, POP, SMTP, or Exchange connection using OAuth