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sheerwing28802793
Participating Frequently
Aug 15, 2018 6:39 AM UTC
Answered

Coldfusion 9 and 10 for MA Support?

Can someone help us to check if we can enroll our Coldfusion 9 and 10 for MA Support?

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    Anit_Kumar
    Anit_KumarCorrect answer
    Inspiring
    Aug 16, 2018 8:49 AM UTC

    Hi Sheerwin,

    Please refer to the below for Support availability.

    Product nameVersionBuildGeneral availabilityEnd of core supportEnd of extended support
    ColdFusion8.x.x 7/30/20077/31/20127/31/2014
    ColdFusion9.x 10/5/200912/31/201412/31/2016
    ColdFusion10.x 5/15/20125/16/20175/16/2019

    For more details, please refer to  All Apps Help | Products and technical support periods

    Regards,

    Anit Kumar

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    12 replies

    sheerwing28802793Author
    Participating Frequently
    Sep 7, 2018 7:14 AM UTC

    Hi Anit Kumar,

    Good day to you.

    We already installed  a trial version of ColdFusion API Manager 2016 a month ago and i think it was  only 30 days trial... We just want to ask if we can still used as a trial then if our testing is successful we will continue the migration (from CF9 to CF 2016). or Can we re-install it? Appreciate your urgent response on this. Thanks

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    Anit_Kumar
    Anit_Kumar
    Inspiring
    Sep 10, 2018 11:34 AM UTC

    Hi Sheerwin,

    Adobe ColdFusion API Manager, is a standalone server component within Adobe ColdFusion. It comes with a default 30-day trial window, after which, the same converts into a developer editor.

    Adobe ColdFusion Developer Edition - This free, fully functional version of ColdFusion is for local host development of applications that will be deployed on either standard or enterprise servers — and that can be simultaneously accessed from only two remote IP addresses.

    Regards,

    Anit Kumar

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    sheerwing28802793Author
    Participating Frequently
    Sep 7, 2018 6:40 AM UTC

    Thank you Anit for your reply. Its really helps.

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    sheerwing28802793Author
    Participating Frequently
    Aug 17, 2018 2:02 AM UTC

    Hi Anit,

    Thanks again.

    How about Extended Support for CF9?

    Is the Extended Support can be purchase in our local vendor of Adobe. Thanks

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    Anit_Kumar
    Anit_Kumar
    Inspiring
    Aug 17, 2018 9:57 AM UTC

    Extended Support for CF9 ended on 12/31/2016. Unfortunately, you can't purchase the same for CF9. As mentioned earlier, you can purchase "Extended support" for CF10. M&S for CF2018/2016/11 is still available, and you can purchase the same. I can arrange a callback from my sales team, if you would like to discuss the same further.

    Regards,

    Anit Kumar

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    sheerwing28802793Author
    Participating Frequently
    Aug 16, 2018 9:57 AM UTC

    Hi Anit,

    Thank you for the Update.

    So you mean That there is no way we can enroll it for any Maintenance Support?

    Best regards,

    Sheerwin

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    Anit_Kumar
    Anit_Kumar
    Inspiring
    Aug 16, 2018 10:03 AM UTC

    You can purchase "Extended support" for CF10. M&S for CF2018/2016/11 is still available, if you would like to purchase.

    Regards,

    Anit Kumar

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    sheerwing28802793Author
    Participating Frequently
    Aug 16, 2018 1:52 AM UTC

    I mean, Maintenance Support for Coldfusion 9 and 10.. Can we enroll it with ADOBE.

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    Anit_Kumar
    Anit_KumarCorrect answer
    Inspiring
    Aug 16, 2018 8:49 AM UTC

    Hi Sheerwin,

    Please refer to the below for Support availability.

    Product nameVersionBuildGeneral availabilityEnd of core supportEnd of extended support
    ColdFusion8.x.x 7/30/20077/31/20127/31/2014
    ColdFusion9.x 10/5/200912/31/201412/31/2016
    ColdFusion10.x 5/15/20125/16/20175/16/2019

    For more details, please refer to  All Apps Help | Products and technical support periods

    Regards,

    Anit Kumar

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    Community Expert
    Dave WattsCommunity Expert
    Community Expert
    Aug 15, 2018 3:45 PM UTC

    This is not an official Adobe support channel. You should follow up with Adobe support directly on this.

    Dave Watts, Fig Leaf Software

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    Dave Watts, Eidolon LLC
    Anit_Kumar
    Anit_Kumar
    Inspiring
    Aug 16, 2018 8:43 AM UTC

    Dave, this is still official Adobe support channel.

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    WolfShade
    WolfShade
    Legend
    Aug 15, 2018 3:41 PM UTC

    What is "MA support"?

    V/r,

    ^ _ ^

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