ColdFusion 9 will not uninstall

Question

I have an issue where I cannot get CF9 to run nor can I uninstall it. I am not sure what to do at this point but I really need to get CF9 running.

Here is the background:

I am running Win7 (64) and IIS7.5
I originally installed CF9 and it installed fine. I could not get the admin page to come up due to issues with IIS7.5.
I uninstalled CF9, removed IIS and started over after reading many blogs and threads.
I setup IIS7.5 with all components, installed CF9 then installed CF Updater 9.0.1
I tried launching the admin page to finish installation but got a 500 error.
I tried uninstalling CF9 and I got an error saying that 64 bit was not supported.
I tried manually uninstalling 9.0.1 per the guide but that did not change anything.

I cannot start the CF9 service, I cannot remove the files from cf_root I get a "file is in use" error, I cannot manually remove the service (with sc delete "service"), and I cannot install CF9 as I get an error stating ColdFusion is already installed.

I cannot find any documentation on this or how to manually remove all components of CF9. I really do not want to re-install my OS and start over (I just finished doing that since a tech wiped my drive while trying to back it up and I am just now getting everything reinstalled).

I am in dire need of assistance, any guidance is greatly appreciated.

jericsmith · Answer

I recently had a similar issue and needed to uninstall/reinstall ColdFusion 9, and like you, found no help. I took matters in my own hands, and the following worked perfectly:

Step 1: Run regedit

Step 2: THIS IS IMPORTANT IN CASE SOMETHING GOES WRONG: Make a backup of your registry hives.

Step 3: Beginning at the top of the regedit tree, select the computer node

Step 4: Press ctl + F or select Edit/Search from the menu to open the Find dialog box

Step 5: Ensure all the checkboxes are selected (probably would work with Keys only, but I'm simply duplicating the steps I took for a successful uninstall)

Step 6: Type ColdFusion in the "Find What" textbox and click Find Next.

Step 7: Delete the key where ColdFusion is found somewhere in it's name and/or values.

Step 8: Repeatedly click Find Next (or hit F3 if your find dialog box is closed) and repeat Step 7 for each hit.

Step 9: Restart your computer

Step 10: Reinstall ColdFusion

Good Luck,

Eric Smith

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