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Shel_T
Known Participant
July 23, 2009
Question

ColdFusion/auto generated email

  • July 23, 2009
  • 1 reply
  • 1191 views

I have a few ColdFusion apps that are set up to send auto emails each morning.  I also have emails set up for downloading files to Outlook emails when requested.  For some reason the auto emails stopped being generated.  I restarted the ColdFusion Application server in hopes that would give us a fresh start, but no dice.  Has anyone had a similar situation?  If so, any suggestions on how to fix?

Thanks

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    1 reply

    J
    JR__Bob__Dobbs-qSBHQ2
    Inspiring
    July 23, 2009

    It will be easier to help you with your question if provide some more information.

    1. Can you provide the code in question?

    2. How are your CF applications setup to send email? Is this a scheduled task?

    3. Are there any error messages in the logs for: your ColdFusion server, your mail server, web server logs, or your operating system?

    4. What is your CF version, web server, operation system, and mail server?

    Some things to try:

    1. Have you checked the undeliverable mail directory on your CF server?
    http://livedocs.adobe.com/coldfusion/8/htmldocs/help.html?content=email_02.html

    2. Have you verified the issue is not related to your mail client or server being unable to receive the emails in question?

    3. Change the "Error Log Severity" setting in your CF server to "Debug".  This may give you some more information.
    http://livedocs.adobe.com/coldfusion/8/htmldocs/help.html?content=basiconfig_11.html#1139855

    S
    Shel_TAuthor
    Known Participant
    July 23, 2009

    Thanks.

    I have my IT Support area looking into this as well.  If they are unable to find the issue, I will post more info here.

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