Skip to main content
_
_jmprich_
Participating Frequently
April 28, 2010
Answered

ColdFusion Builder won't start at all

  • April 28, 2010
  • 2 replies
  • 4903 views

After installing Coldfusion Builder and Flash Builder as standalone installations on WinXP, I can't start either of them.

In the Coldfusion Builder folder where the the .exe is located, I get the hs_pid.log log files that you would normally see from a problem in eclipse. I get the same exact problem with Flash Builder with the same hs error logs after the program fails. Obviously they are suffering the same problem and the root of the problem is the embedded eclipse they are using.

Any ideas? I realize that it would be difficult to debug considering the complete lack of details about why the apps fail. That's due to Adobe offering no user feedback when they fail.

My guess is that it's a problem with the JRE in the installs, but there's no debugging info to find out what is going on. When I try FlashBuilderC.exe standalone, I get the following:

C:\Program Files\Adobe>"Adobe Flash Builder 4\FlashBuilderC.exe"
#
# A fatal error has been detected by the Java Runtime Environment:
#
#  Internal Error (os_windows.cpp:3266), pid=19764, tid=26520
#  Error: DuplicateHandle failed

#
# JRE version: (uninitialized)
# Java VM: Java HotSpot(TM) Client VM (14.2-b01 mixed mode, sharing windows-x86 )
# An error report file with more information is saved as:
# C:\Program Files\Adobe\hs_err_pid19764.log
#
# If you would like to submit a bug report, please visit:
#   http://java.sun.com/webapps/bugreport/crash.jsp
#

I can run Flashbuilder as an eclipse plugin, and I suspect that I could run CFBuilder as a plugin also but that's not really what I want to do. It's just frustrating that products that cost thousands of dollars fail silently, offer no recovery, and won't run at all from a fresh standalone install.

This topic has been closed for replies.
Correct answer Vinu_kumar_t

Ok, it seems that Beyond Trust is most likely the issue here. Afer uninstalling CFB standalone, and then reinstalling it (without elevated priv) into My Documents, CFB now works. There was a message from the CFB installer that there were errors related to installing without administrator privileges, but it seems to run without any problems. I'm not sure why it says that you must install CFB as an administrator though, if it works without admin.

Unfortunately, with FB4 the installer will not let you continue without admin. So after installing FB4 into My Documents _with_ admin, I can no longer start FB4 standalone as a regular user... even in my own documents folder. Once again this fault lies with Beyond Trust because I am able to run FB4 with elevated privileges.

So the moral of the story here seems to be that Adobe products don't mix well with Beyond Trust products. On that note we just got CS5, and I'm a more than a little nervous that we are going to see the same problems there. Only this time the consequences will be much worse because Photoshop doesn't exactly have an eclipse plugin .


CFB and FB requires admin privileges for adding other third part plugins or updating itself. Running with elevated permissions should be enough. That said the issue could be lying with Eclipse and Priv. manager not playing well. Other Adobe products may play nicely with priv. manager. Also since you want to use both FB and CFB, installing both into same eclipse is more advantageous.

Thanks

- Vinu

2 replies

A
Anonymous
June 28, 2010

I am having the exact same problem but I don't have Beyond Trust installed and am running with local admin privileges.  My error log also the same error:

#
# A fatal error has been detected by the Java Runtime Environment:
#
#  Internal Error (os_windows.cpp:3276), pid=6056, tid=5844
#  Error: DuplicateHandle failed

#
# JRE version: (uninitialized)
# Java VM: Java HotSpot(TM) Client VM (16.0-b13 mixed mode, sharing windows-x86 )
# If you would like to submit a bug report, please visit:
#   http://java.sun.com/webapps/bugreport/crash.jsp
#

---------------  T H R E A D  ---------------

Current thread is native thread

Stack: [0x00030000,0x00130000],  sp=0x0012fba4,  free space=3fe0012fbb4k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
V  [jvm.dll+0x1f4000]
V  [jvm.dll+0xa1cc8]
V  [jvm.dll+0x17d0e3]
V  [jvm.dll+0x1030a0]
C  [eclipse_1206.dll+0x501e]
C  [eclipse_1206.dll+0x4721]
C  [eclipse_1206.dll+0x152c]
C  [CFBuilder.exe+0x1495]
C  [CFBuilder.exe+0x1181]
C  [CFBuilder.exe+0x4a3a]
C  [kernel32.dll+0x17067]


---------------  P R O C E S S  ---------------

VM state:not at safepoint (not fully initialized)

VM Mutex/Monitor currently owned by a thread: None

Dynamic libraries:
0x00400000 - 0x0040e000     C:\Program Files\Adobe\Adobe ColdFusion Builder\CFBuilder.exe
0x7c900000 - 0x7c9b2000     C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f6000     C:\WINDOWS\system32\kernel32.dll
0x7e410000 - 0x7e4a1000     C:\WINDOWS\system32\USER32.dll
0x77f10000 - 0x77f59000     C:\WINDOWS\system32\GDI32.dll
0x773d0000 - 0x774d3000     C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\COMCTL32.dll
0x77c10000 - 0x77c68000     C:\WINDOWS\system32\msvcrt.dll
0x77dd0000 - 0x77e6b000     C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f02000     C:\WINDOWS\system32\RPCRT4.dll
0x77fe0000 - 0x77ff1000     C:\WINDOWS\system32\Secur32.dll
0x77f60000 - 0x77fd6000     C:\WINDOWS\system32\SHLWAPI.dll
0x76390000 - 0x763ad000     C:\WINDOWS\system32\IMM32.DLL
0x10000000 - 0x1001e000     C:\WINDOWS\system32\privman32.dll
0x7c9c0000 - 0x7d1d7000     C:\WINDOWS\system32\SHELL32.dll
0x72000000 - 0x72014000     C:\Program Files\Adobe\Adobe ColdFusion Builder\plugins\org.eclipse.equinox.launcher.win32.win32.x86_1.0.200.v20090519\eclipse_1206.dll
0x77c00000 - 0x77c08000     C:\WINDOWS\system32\VERSION.dll
0x6d8b0000 - 0x6db47000     C:\Program Files\Adobe\Adobe ColdFusion Builder\jre\bin\client\jvm.dll
0x76b40000 - 0x76b6d000     C:\WINDOWS\system32\WINMM.dll
0x7c340000 - 0x7c396000     C:\WINDOWS\system32\MSVCR71.dll
0x76bf0000 - 0x76bfb000     C:\WINDOWS\system32\PSAPI.DLL

VM Arguments:
java_command: <unknown>
Launcher Type: generic

Environment Variables:
CLASSPATH=.;C:\Program Files\Java\jre6\lib\ext\QTJava.zip
PATH=C:/Program Files/Adobe/Adobe ColdFusion Builder/jre/bin/client;C:/Program Files/Adobe/Adobe ColdFusion Builder/jre/bin;C:\Program Files\Adobe\Adobe ColdFusion Builder;C:\CF9\verity\k2\_nti40\bin;C:\Program Files\Windows Resource Kit\;C:\ColdFusion8\verity\k2\_nti40\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;w:\mssql\binn;w:\pb050_dll;C:\Program Files\NTRU Cryptosystems\NTRU TCG Software Stack\bin\;C:\Program Files\Wave Systems Corp\Gemalto\Access Client\v5\;C:\Program Files\Gemplus\GemSafe Libraries\BIN;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\;C:\WINDOWS\system32\WindowsPowerShell\v1.0;C:\Program Files\Microsoft SQL Server\80\Tools\Binn\;C:\Program Files\Microsoft SQL Server\90\Tools\binn\;C:\Program Files\Microsoft SQL Server\90\DTS\Binn\;C:\Program Files\Microsoft SQL Server\90\Tools\Binn\VSShell\Common7\IDE\;C:\Program Files\Microsoft Visual Studio 8\Common7\IDE\PrivateAssemblies\;C:\Program Files\TortoiseSVN\bin;c:\utils;C:\Program Files\QuickTime\QTSystem\
USERNAME=clid1215
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 6 Model 23 Stepping 6, GenuineIntel

---------------  S Y S T E M  ---------------

OS: Windows XP Build 2600 Service Pack 3

CPU:total 2

Memory: 4k page, physical 3667860k(2555860k free), swap 7690296k(6688000k free)

vm_info: Java HotSpot(TM) Client VM (16.0-b13) for windows-x86 JRE (1.6.0_18-b07), built on Dec 17 2009 13:35:55 by "java_re" with MS VC++ 7.1 (VS2003)

time: Mon Jun 28 11:56:40 2010
elapsed time: 0 seconds

A
Anonymous
June 28, 2010

Whoops!  My mistake - I DO have BeyondTrust Privilege Manager Client installed - it appears to be installed automatically by my company's group policy. . .

_
_jmprich_Author
Participating Frequently
June 28, 2010

That makes me feel more confident that BT is the source of the problem. I've found Beyond Trust to be a really bad solution to the security problems in windows. It has broken more of my software than I can count - which fall upon deaf ears in corporate situatations. I guess the plan is that if a computer is completely unproductive then you can't use it and it is, therefore, completely secure.

The only workaround that I can suggest is to install it as a plugin to eclipse. You can install it into your home directory without admin, but that only fixes CFB, not FB4. FB4 will still ask for the admin password every time using BT.

The problem with the eclipse install is that the Data Source stuff doesn't work quite right. I find that my web services invalidate themselves some how, and the data explorer gives an error. You will then have to re-generate your webservice objects every time.

B
Balaji Sridhar
Participant
April 29, 2010

Hi,

Could you attach the log files created under FB and CFB?

Also, which is the java version you are using?

Thanks,

Balaji

http://balajisridhar.wordpress.com

_
_jmprich_Author
Participating Frequently
April 29, 2010

I'm using 1.6 for my Java stuff and for the plugin versions of CFB and FB4. Each builder standalone has it's own JRE which appears to be the same version (except for FB4 which is only a couple builds off). Both builders reference the same internal error file os_windows.cpp. As I mentioned earlier, both IDEs are currently running fine as eclipse plugins in my home directory.

U:\>java -version
java version "1.6.0_18"
Java(TM) SE Runtime Environment (build 1.6.0_18-b07)
Java HotSpot(TM) Client VM (build 16.0-b13, mixed mode, sharing)

C:\Program Files\Adobe\Adobe ColdFusion Builder\jre\bin>set PATH=

C:\Program Files\Adobe\Adobe ColdFusion Builder\jre\bin>.\java.exe -version
java version "1.6.0_18"
Java(TM) SE Runtime Environment (build 1.6.0_18-b07)
Java HotSpot(TM) Client VM (build 16.0-b13, mixed mode)

C:\Program Files\Adobe\Adobe Flash Builder 4\jre\bin>set PATH=

C:\Program Files\Adobe\Adobe Flash Builder 4\jre\bin>.\java.exe -version
java version "1.6.0_16"
Java(TM) SE Runtime Environment (build 1.6.0_16-b01)
Java HotSpot(TM) Client VM (build 14.2-b01, mixed mode)

hs_err_pid27396.log

-------------------------------------------------------------------------------------------------

#
# A fatal error has been detected by the Java Runtime Environment:
#
#  Internal Error (os_windows.cpp:3276), pid=27396, tid=29696
#  Error: DuplicateHandle failed

#
# JRE version: (uninitialized)
# Java VM: Java HotSpot(TM) Client VM (16.0-b13 mixed mode, sharing windows-x86 )
# If you would like to submit a bug report, please visit:
#   http://java.sun.com/webapps/bugreport/crash.jsp
#

---------------  T H R E A D  ---------------

Current thread is native thread

Stack: [0x00030000,0x00130000],  sp=0x0012fba4,  free space=3fe0012fbb4k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
V  [jvm.dll+0x1f4000]
V  [jvm.dll+0xa1cc8]
V  [jvm.dll+0x17d0e3]
V  [jvm.dll+0x1030a0]
C  [eclipse_1206.dll+0x501e]
C  [eclipse_1206.dll+0x4721]
C  [eclipse_1206.dll+0x152c]
C  [CFBuilder.exe+0x1495]
C  [CFBuilder.exe+0x1181]
C  [CFBuilder.exe+0x4a3a]
C  [kernel32.dll+0x17077]


---------------  P R O C E S S  ---------------

VM state:not at safepoint (not fully initialized)

VM Mutex/Monitor currently owned by a thread: None

Dynamic libraries:
0x00400000 - 0x0040e000     C:\Program Files\Adobe\Adobe ColdFusion Builder\CFBuilder.exe
0x7c900000 - 0x7c9b2000     C:\WINNT\system32\ntdll.dll
0x7c800000 - 0x7c8f6000     C:\WINNT\system32\kernel32.dll
0x6f000000 - 0x6f06c000     C:\WINNT\system32\SYSFER.DLL
0x7e410000 - 0x7e4a1000     C:\WINNT\system32\USER32.dll
0x77f10000 - 0x77f59000     C:\WINNT\system32\GDI32.dll
0x773d0000 - 0x774d3000     C:\WINNT\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\COMCTL32.dll
0x77c10000 - 0x77c68000     C:\WINNT\system32\msvcrt.dll
0x77dd0000 - 0x77e6b000     C:\WINNT\system32\ADVAPI32.dll
0x77e70000 - 0x77f02000     C:\WINNT\system32\RPCRT4.dll
0x77fe0000 - 0x77ff1000     C:\WINNT\system32\Secur32.dll
0x77f60000 - 0x77fd6000     C:\WINNT\system32\SHLWAPI.dll
0x76390000 - 0x763ad000     C:\WINNT\system32\IMM32.DLL
0x10000000 - 0x1001e000     C:\WINNT\system32\privman32.dll
0x7c9c0000 - 0x7d1d7000     C:\WINNT\system32\SHELL32.dll
0x72000000 - 0x72014000     C:\Program Files\Adobe\Adobe ColdFusion Builder\plugins\org.eclipse.equinox.launcher.win32.win32.x86_1.0.200.v20090519\eclipse_1206.dll
0x77c00000 - 0x77c08000     C:\WINNT\system32\VERSION.dll
0x6d8b0000 - 0x6db47000     C:\Program Files\Adobe\Adobe ColdFusion Builder\jre\bin\client\jvm.dll
0x76b40000 - 0x76b6d000     C:\WINNT\system32\WINMM.dll
0x7c360000 - 0x7c3b6000     C:\WINNT\system32\MSVCR71.dll
0x76bf0000 - 0x76bfb000     C:\WINNT\system32\PSAPI.DLL

VM Arguments:
java_command: <unknown>
Launcher Type: generic

Environment Variables:
JAVA_HOME=C:\java\jdk1.6.0_18\jre
JRE_HOME=C:\java\jdk1.6.0_18\jre;C:\java\jre6
CLASSPATH=.;JDK_HOME;JAVA_HOME;C:\java\jre6\lib\ext\QTJava.zip
PATH=C:/Program Files/Adobe/Adobe ColdFusion Builder/jre/bin/client;C:/Program Files/Adobe/Adobe ColdFusion Builder/jre/bin;C:\Program Files\Adobe\Adobe ColdFusion Builder;C:\java\jdk1.6.0_18\bin;C:\java\jdk1.6.0_18\lib;C:\java\jdk1.6.0_18;C:\java\jdk1.6.0_18\jre;C:\java\flex_sdk_4\bin;C:\java\flex_sdk_4\;C:\Program Files\Serena\Dimensions 10.1\CM\prog;C:\servers\subversion;C:\Ent\Appl\Prod\Oracle8i\bin;c:\ent\appl\prod\Oracle8i\JRE\bin;C:\WINNT\system32;C:\WINNT;C:\Serena\CHANGE~1\DIMENS~1\9.1\PROG;c:\ent\appl\prod\perl\5.00502\bin\MSWin32-x86;c:\ent\appl\prod\perl\5.00502\bin;C:\WINNT\system32\wbem;c:\ent\appl\prod\bin;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\ATI Technologies\ATI.ACE\;C:\DSM\Script\;C:\ent\appl\prod\Exceed\Connectivity\10.00\Accessories\;;C:\servers\cake\cake\console;C:\servers\xampplite\php;C:\java\apache-maven\bin;C:\java\ant\bin;C:\Program Files\CA\SC\CAWIN;C:\Program Files\ActivIdentity\ActivClient\;C:\Program Files\QuickTime\QTSystem\;C:\servers\SDK\bin;C:\Program Files\IDM Computer Solutions\UltraEdit\
USERNAME=pritcjm
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 6 Model 23 Stepping 6, GenuineIntel



---------------  S Y S T E M  ---------------

OS: Windows XP Build 2600 Service Pack 3

CPU:total 2

Memory: 4k page, physical 3652840k(1812720k free), swap 7137288k(4992188k free)

vm_info: Java HotSpot(TM) Client VM (16.0-b13) for windows-x86 JRE (1.6.0_18-b07), built on Dec 17 2009 13:35:55 by "java_re" with MS VC++ 7.1 (VS2003)

time: Thu Apr 29 08:52:56 2010
elapsed time: 0 seconds


A
Anonymous
May 4, 2010

There could be some incompatible library in the system. Can you keep only the default paths, removing others in the path variable in a command prompt and launch CFBuilder?

- Vinu

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices