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Participant
April 26, 2021
Question

COldFusion installation nonfatal error

  • April 26, 2021
  • 2 replies
  • 251 views

I received a nonfatal error when I tried to install either Adobe ColdFusion 2016 or ColdFusion 2021 on a 

Windows 10 computer.  The following is from the log file:

Install File: C:\CF\runtime\manager\WEB-INF\jsp\401.jsp
Status: ERROR
Additional Notes: ERROR - Flexeraak7: C:\CF\runtime\manager\WEB-INF\jsp\401.jsp (Access is denied)

I have tried installing(as admin) several times, but I always get the same result. Any assistance would be appreciated.

This topic has been closed for replies.

2 replies

BKBK
Community Expert
Community Expert
April 26, 2021

Please uninstall. Then proceed to re-install, using the default path: C:\ColdFusion2016 or C:\ColdFusion2021. That is what the majority of developers do. So, if you use these paths, there will be a larger pool of experiences for you to draw from.

BKBK
Community Expert
Community Expert
April 27, 2021

The process Flexeraak7 is clearly interferring with your installation. I don't remember ColdFusion having any process called Flexeraak7. My guess is that some network-analysis, file-analysis or anti-virus tool is running concurrently when you install ColdFusion. 

 

You should proceed as follows:

  • Uninstall ColdFusion
  • Identify the application of which Flexeraak7 is a part. Stop it temporarily.
  • Install ColdFusion
kglad
Community Expert
Community Expert
April 26, 2021

<moved from download&install>

Participant
April 26, 2021

I did use the default path and got the following nonfatal error:

Install File: C:\ColdFusion2021\runtime\manager\WEB-INF\jsp\401.jsp
Status: ERROR
Additional Notes: ERROR - Flexeraak7: C:\ColdFusion2021\runtime\manager\WEB-INF\jsp\401.jsp (Access is denied)