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rajk3430075
rajk3430075
Participant
September 10, 2016
Answered

coldfusion returns blank page

  • September 10, 2016
  • 1 reply
  • 1771 views

I am using coldfusion 10 and IIS server 7. I am getting some issue like. website sometime being blank page and I restart the coldfusion service in windows machine then it starts working. please help me to resolve the issue.

    This topic has been closed for replies.
    Correct answer Priyank Shrivastava.

    Hi Charlie,

     

    Thank you for your feedback.  We did restart the CF Service and check the coldfusion-error.log file and there isn't any indication of 

    MaxMetaspaceSize=192mb

    of the log file.

    We also verify the  jvm.config  and it doesn't show the MaxMetaspace setting in the file.

     

    Blank page is exist for us.   Any suggestion would be appreciated.

     

    Thanks.


    Hi,

     

    As Charlie mentioned, first we need to see the manual steps that you followed. 

    If that is not working, remove all the manual entry that you made in IIS and ensure that connector is also removed using the Wsconfig utility. Once that step is completed, restart the IIS from command prompt and refresh it. 

    Check all the entries once again and find out if there is any CF entry left in IIS, in case there is any remove it manually and restart. After that check if it is rendering the HTML page, if yes, create the connector with CF and then run the CFM page. Also, check the permission on the folder where you have put the cfm pages.

     

    Let me know if any of the above steps help. Else I will connect with you over a quick call and help you.

     

    1 reply

    N
    nhiv99785615
    Participant
    May 4, 2022

    Hi,

     

    We encountered blank pages whenever we access .cfm pages.  The coldfusion administrator section works fine after the installation of the ColdFusion 2021 Enterprise.  However, when we try to reference another directory as our main site (D:\Mysites\) that contain .htm and .cfm pages.  The .htm page rendering is fine but the rendering result of .cfm page result in blank.  We try the below instruction and it still doesn't work on IIS 10.   Any feedbacks would be appreciated. Thanks.

     

     

     

     

    Charlie Arehart
    Community Expert
    Charlie ArehartCommunity Expert
    Community Expert
    May 5, 2022

    Before digging in more deeply, are you saying that even on restart of cf it still serves blank pages? If restarting helps, consider what I wrote here:

     

    https://coldfusion.adobe.com/2020/02/quickly-solve-outofmemory-metaspace-errors/

     

    And yes, this even though you're on cf2021. Please confirm what you find after reading that. 

    /Charlie (troubleshooter, carehart. org)
    N
    nhiv99785615
    Participant
    May 5, 2022

    Hi Charlie,

     

    Thank you for your feedback.  We did restart the CF Service and check the coldfusion-error.log file and there isn't any indication of 

    MaxMetaspaceSize=192mb

    of the log file.

    We also verify the  jvm.config  and it doesn't show the MaxMetaspace setting in the file.

     

    Blank page is exist for us.   Any suggestion would be appreciated.

     

    Thanks.

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